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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
765 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 765 reviews

February 18, 2020

great job have never been disappointed. Always been treated great. got me in and out in a timely manner. Really appreciate getting a clean car. service personal More

by LT1RED92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad you enjoy the service Boucher prides itself on!

February 17, 2020

Enjoyed working with Joe Hacker We had a good experience and would probably return for future auto purchase or service. So far everything has been positive. Thank you for your profes More

by JUDGE2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No Thanks, Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad you had a great experience! Please let us know the next time you're in search of another vehicle and we'll be glad to assist you! Safe travels!

February 14, 2020

Fantastic service!!!! Every one is about the customer and how to best take care of you and your auto. Always so helpful and caring about you a pleasure to be a customers!!! More

by JRUMPF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review!

February 13, 2020

I love my new Cadillac & was treated wonderfully! The sales, financial & service departments always go beyond to make sure I’m happy! They work with me to make sure I’m happy! More

by CSUPERFLY2003
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug , Tim Palmstein
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

Welcome to the Cadillac Family! Please don't hesitate to contact us if there is anything we can assist you with! Thanks for the 5-stars!

February 12, 2020

Consistently excellent service Brought vehicle in for some recall work and an oil change. Gary Hug mentioned that there was a suggested service on the fuel injectors. Gary never r More

by M-PORTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you had a positive service experience with us here at Boucher! Gary does everything he can to provide quality service while keeping customers informed throughout their visit so they have the best experience possible!

February 12, 2020

Great Customer Service Experience Our Yukon XL needed front differential work, a new water pump and other overdue service. Gary coordinated all of the work, helped get me a great Cadi More

by JKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

We are glad we were able to provide quality service and customer service during your visit! Thanks for sharing!

February 08, 2020

Always professional and goes the extra mile to give me the luxury experience. I was allowed to drive a brand new 3-row Cadillac for my 4 boys. So grateful 😊 More

by KIMBERLYSTRAUB
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Feb 10, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate your kind words and your business, Kimberly! Give us a call if anything comes up and we'll always be happy to help you out!

February 07, 2020

Purchase of xt5 Everything went smooth, except they told me the car was at a different location , and it would be 30- 45 minutes until they had the car. I had an appo More

by LCROYSDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate your feedback!

February 05, 2020

Very nice people Ryan young was very Very nice people Ryan young was very patient,kind,knowledgeable. Not at all pushy great guy!!!!! To my finance guy was terrific easy to talk to mad More

by HANSONMK53
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for this very thoughtful review! We are glad to hear Ryan and the rest of the Boucher team were able to make your experience a good one!

February 03, 2020

Very helpful with any problem or concern I actually enjoyed, dealing with Gary Hug. He dealt with concerns in a friendly and informative manner. I have had dealings with him and others at More

by TSCHUMACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy, Gary Hug
Feb 04, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad we were able to provide you with a positive experience with us!

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