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Boucher Cadillac of Waukesha
Waukesha, WI
765 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 765 reviews
April 27, 2020
Lost Trust the deal sold car for more then online price can't trust dealer ship, online Price was 12190.00 and when we look at the contact today it's 13685.00 . the deal sold car for more then online price can't trust dealer ship, online Price was 12190.00 and when we look at the contact today it's 13685.00 . the finance guy told me today that the protection package was added in the cost . after we had all ready decline it with the sale person. I was also told that the 399.service fee was in the selling price and then add again on the bill of sale. More
by Clennie M.
Verified CustomerEmployees Worked With
Khald Samy finance guy, Tim Palmstein, Isaiah Glisper
April 25, 2020
Very friendly very fast, clean waiting area, everything was explained to me in a courteous manner, browsed showroom and was greeted by internet sales associate who answered all questions was explained to me in a courteous manner, browsed showroom and was greeted by internet sales associate who answered all questions More
by CMARG52
April 24, 2020
FIX UP AND ROUTINE SERVICE RIGHT FRONT TIRE LEAK ON BEAD AND RIM FIXED; OIL AND OIL FILTER DONE; E3NGINE OIL COLANT HOSE TO RADIATOR LEAKING AND REPLACED; TIRES ROTATED WINTER T RIGHT FRONT TIRE LEAK ON BEAD AND RIM FIXED; OIL AND OIL FILTER DONE; E3NGINE OIL COLANT HOSE TO RADIATOR LEAKING AND REPLACED; TIRES ROTATED WINTER TO SUMMER; DING TO BUMPER ASSESSED AND PLANNED ON FIX; CONCIERGE SERVICE. More
by JTFIII
April 24, 2020
Service review They are polite and efficient - get you on your way with minimal waiting. Prices are surprisingly competitive as well. They are happy to wash your v They are polite and efficient - get you on your way with minimal waiting. Prices are surprisingly competitive as well. They are happy to wash your vehicle upon request. More
by JOE.ELDREDGE
Employees Worked With
April 22, 2020
helpful time First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. thanks More
by GARRETTM
Employees Worked With
Tim Palmstein
April 21, 2020
100% Satisfied with Dan and the team in service at Boucher Cadillac! Will continue to bring my vehicles here for service! Boucher Cadillac Service is awesome!!! Boucher Cadillac! Will continue to bring my vehicles here for service! Boucher Cadillac Service is awesome!!! More
by Jorgitoo
Employees Worked With
April 20, 2020
GOD BLESS ME EVERYTIME I BUY A CAR FROM BOUCHER CADILLAC THANKS ALOT TO JIM KEMP & RYAN THEY REALLY TOOK CARE OF ME AND I LEFT SATISFIED THANKS ALOT TO JIM KEMP & RYAN THEY REALLY TOOK CARE OF ME AND I LEFT SATISFIED More
by Curriewells24
April 16, 2020
Visit and purchase was not like what I've become accustom to at a Boucher dealership. Even no finance person was present to write up all the paperwork for a sell. Salesman said statistically, Tuesday's are t to at a Boucher dealership. Even no finance person was present to write up all the paperwork for a sell. Salesman said statistically, Tuesday's are their worst sales day, so finance person leaves early. Then had to wait for a finance person to come from another dealership. Start to finish, at dealership over 4 1/2 hours. More
by KLMANNING
April 16, 2020
Everyone was very professional and the salesman Joe Hacker was very informative. We love the vehicle and appreciate the time that was spent going over the vehicles features. Hacker was very informative. We love the vehicle and appreciate the time that was spent going over the vehicles features. More
by EPCONTROLLER
