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Boucher Cadillac of Waukesha
Waukesha, WI
751 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 751 reviews
Verified Customer
April 22, 2020
helpful time First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. thanks More
by GARRETTM
Employees Worked With
Tim Palmstein
April 21, 2020
100% Satisfied with Dan and the team in service at Boucher Cadillac! Will continue to bring my vehicles here for service! Boucher Cadillac Service is awesome!!! Boucher Cadillac! Will continue to bring my vehicles here for service! Boucher Cadillac Service is awesome!!! More
by Jorgitoo
Employees Worked With
April 20, 2020
GOD BLESS ME EVERYTIME I BUY A CAR FROM BOUCHER CADILLAC THANKS ALOT TO JIM KEMP & RYAN THEY REALLY TOOK CARE OF ME AND I LEFT SATISFIED THANKS ALOT TO JIM KEMP & RYAN THEY REALLY TOOK CARE OF ME AND I LEFT SATISFIED More
by Curriewells24
April 16, 2020
Everyone was very professional and the salesman Joe Hacker was very informative. We love the vehicle and appreciate the time that was spent going over the vehicles features. Hacker was very informative. We love the vehicle and appreciate the time that was spent going over the vehicles features. More
by EPCONTROLLER
April 16, 2020
Visit and purchase was not like what I've become accustom to at a Boucher dealership. Even no finance person was present to write up all the paperwork for a sell. Salesman said statistically, Tuesday's are t to at a Boucher dealership. Even no finance person was present to write up all the paperwork for a sell. Salesman said statistically, Tuesday's are their worst sales day, so finance person leaves early. Then had to wait for a finance person to come from another dealership. Start to finish, at dealership over 4 1/2 hours. More
by KLMANNING
April 15, 2020
Trouble with starting... battery in saver mode after 4 weeks Checked all systems, cleared all faults, had to have some software/firmware updated. Was down to 19% oil life so recommended oil change (done). Have A Checked all systems, cleared all faults, had to have some software/firmware updated. Was down to 19% oil life so recommended oil change (done). Have ALWAYS received topnotch courtesy and care as befitting a premium car from this dealership. Would always recommend to my friends and family. More
by JERRY98986
April 14, 2020
Did an excellent job on gething my car fix and thank to Dan collan for giving us the best service, helping us with everything we appreciate everything he has done for us thank you Dan Dan collan for giving us the best service, helping us with everything we appreciate everything he has done for us thank you Dan More
by LH8467471
Employees Worked With
April 03, 2020
Tire issue and Rattling Noise I left a message for Gary over the weekend and he got me in on the following Monday. Tire had a nail in it that was not fixable unfortunately but the I left a message for Gary over the weekend and he got me in on the following Monday. Tire had a nail in it that was not fixable unfortunately but the rattling noise was just a bent piece of tin that was rubbing on the front driver side rotor. Just had to bend it to be out of the way. Noise gone now and I can sell my CTS with a peace of mind. As usual everything was very professional with Gary. More
by Rob Lemberger
Employees Worked With
Gary Hug
April 01, 2020
Tire repair Another great experience at Boucher. I had an issue with tire pressure that had I not been a OnStar customer would have possibly gone unnoticed. I cal Another great experience at Boucher. I had an issue with tire pressure that had I not been a OnStar customer would have possibly gone unnoticed. I call my service contact at Boucher and Gary Hug got me in the shop the next morning were a screw was found in the tire. Problem was resolved quickly and to my satisfaction. More
by danjasicki
Employees Worked With
Gary Hug
