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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
765 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 765 reviews

May 20, 2020

I had a great experience, it was like I was talking to my brothers, and they gave me a car for my 16th birthday, just a awsome experience, I'll recomend them to anyone who wants to by a knew vehicle 😁😁 More

by SAMDAWSON768
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
Jun 02, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for the positive review! We are thrilled you had an awesome experience, Sam!

May 19, 2020

Thank you for making a difficult decision very easy Our Sales Representative, Bob Viall, was outstanding to deal with. He was very professional and easy to work with. All of our questions and concerns More

by GARYBERRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Leonovicz, Bob Viall
Jun 01, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled Bob provided you with an easy and enjoyable car-buying experience, Gary!

May 18, 2020

Thank you for the timely and friendly service! Boucher made the process of my oil change so smooth. I will definitely recommend this location go friends and family! More

by Rrohde
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Jun 01, 2020 -

Boucher Cadillac of Waukesha responded

It was our pleasure! We appreciate your review and recommendation!

May 15, 2020

Everyone was very friendly and professional, most importantly, I greatly appreciate the fact that they took care of me as a healthcare professional! I also appreciate Tim’s integrity, he asked me if More

by JFroh88
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
May 15, 2020 -

Boucher Cadillac of Waukesha responded

Thank You for the review...more importantly thank you for your service during these difficult times! It was a pleasure having you at the dealership! Be safe!

May 14, 2020

You are treated like a patron I have found that you are always treated with compassion and willingness to help make the service experience top notch, they have your back, and they More

by RLEVIN8007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Boucher Cadillac of Waukesha responded

It's gratifying to hear you are provided with wonderful customer service here at Boucher! This is the kind of service you should always expect from us! Thank you for sharing and we look forward to your next visit!

May 05, 2020

Satisfied customer Gary hug. He is absolutely a great asset to Boucher Cadillac. My wife and I have full confidence that all our vehicles will be in perfect condition More

by RBRTROSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
May 07, 2020 -

Boucher Cadillac of Waukesha responded

Robert & Donna, Thank you for your trust and loyalty with Boucher and Gary! Please don't hesitate to contact us if there is anything else we can do for you!

May 05, 2020

Nicest oil change experience Awesome experience for a oil change and tire rotation. No waiting and very clean waiting room with drinks and snacks. They also washed the car so Wit More

by Mrimagnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Boucher Cadillac of Waukesha responded

We are so happy you were satisfied with your service visit!

May 01, 2020

All the guys were awsome. First time I ever bought a vehicle unseen and untouched. (Covid-19) . Tony went back several time for photos and clarity on my concerns/questions. Mild confusion on delivery pr More

by BRIDOG_NATUREBOY
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kemp, Samy Kalid , Anthony Seppi
May 07, 2020 -

Boucher Cadillac of Waukesha responded

We are so happy we were able to make your experience easy and safe! Reach out if you need anything moving forward!

April 29, 2020

Competition is Fierce Ryan Young is the best, friendly and ready to go to work. He had the car ready I requested with all the bells and whistles. I talked about a bad expe More

by tracey.rodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your kind words about Ryan and our dealership, Tracey! We are glad you had a good experience and we look forward to assisting you again in the future!

April 28, 2020

Service.....good Friendly .......clean, fast, courteous.....service was completed when they stated it...waiting for a new Escalade, will purchase from your dealership More

by DCOXYANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Boucher Cadillac of Waukesha responded

Glad to hear we are able to take care of you here at Boucher! We look forward to assisting you with your car purchase when the time comes!

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