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Boucher Cadillac of Waukesha
Waukesha, WI
749 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 749 reviews
May 05, 2020
Nicest oil change experience Awesome experience for a oil change and tire rotation. No waiting and very clean waiting room with drinks and snacks. They also washed the car so Wit Awesome experience for a oil change and tire rotation. No waiting and very clean waiting room with drinks and snacks. They also washed the car so Without asking. More
by Mrimagnet
Verified CustomerEmployees Worked With
May 01, 2020
All the guys were awsome. First time I ever bought a vehicle unseen and untouched. (Covid-19) . Tony went back several time for photos and clarity on my concerns/questions. Mild confusion on delivery pr vehicle unseen and untouched. (Covid-19) . Tony went back several time for photos and clarity on my concerns/questions. Mild confusion on delivery process. When my truck came.. WOW ridiculously clean..full tank of gas. Great team! More
by BRIDOG_NATUREBOY
April 29, 2020
Competition is Fierce Ryan Young is the best, friendly and ready to go to work. He had the car ready I requested with all the bells and whistles. I talked about a bad expe Ryan Young is the best, friendly and ready to go to work. He had the car ready I requested with all the bells and whistles. I talked about a bad experience that I had at another dealership that I won't name, and he made no negative comments. I appreciated it that. I did not purchase nor did I look at the vehicle I requested, I happen to see another one with a beautiful color that I had to have. I asked if it had all that I wanted and he knew off hand that it did. Friendly and ready he knows his cars. Thanks, Ryan I will see you in 3 years. Tracey Rodgers More
by tracey.rodgers
Employees Worked With
April 28, 2020
Service.....good Friendly .......clean, fast, courteous.....service was completed when they stated it...waiting for a new Escalade, will purchase from your dealership Friendly .......clean, fast, courteous.....service was completed when they stated it...waiting for a new Escalade, will purchase from your dealership because how I’ve been treated More
by DCOXYANKS
Employees Worked With
April 27, 2020
Lost Trust the deal sold car for more then online price can't trust dealer ship, online Price was 12190.00 and when we look at the contact today it's 13685.00 . the deal sold car for more then online price can't trust dealer ship, online Price was 12190.00 and when we look at the contact today it's 13685.00 . the finance guy told me today that the protection package was added in the cost . after we had all ready decline it with the sale person. I was also told that the 399.service fee was in the selling price and then add again on the bill of sale. More
by Clennie M.
Employees Worked With
Khald Samy finance guy, Tim Palmstein, Isaiah Glisper
April 25, 2020
Very friendly very fast, clean waiting area, everything was explained to me in a courteous manner, browsed showroom and was greeted by internet sales associate who answered all questions was explained to me in a courteous manner, browsed showroom and was greeted by internet sales associate who answered all questions More
by CMARG52
April 24, 2020
FIX UP AND ROUTINE SERVICE RIGHT FRONT TIRE LEAK ON BEAD AND RIM FIXED; OIL AND OIL FILTER DONE; E3NGINE OIL COLANT HOSE TO RADIATOR LEAKING AND REPLACED; TIRES ROTATED WINTER T RIGHT FRONT TIRE LEAK ON BEAD AND RIM FIXED; OIL AND OIL FILTER DONE; E3NGINE OIL COLANT HOSE TO RADIATOR LEAKING AND REPLACED; TIRES ROTATED WINTER TO SUMMER; DING TO BUMPER ASSESSED AND PLANNED ON FIX; CONCIERGE SERVICE. More
by JTFIII
April 24, 2020
Service review They are polite and efficient - get you on your way with minimal waiting. Prices are surprisingly competitive as well. They are happy to wash your v They are polite and efficient - get you on your way with minimal waiting. Prices are surprisingly competitive as well. They are happy to wash your vehicle upon request. More
by JOE.ELDREDGE
Employees Worked With
April 22, 2020
helpful time First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. thanks More
by GARRETTM
Employees Worked With
Tim Palmstein
