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Boucher Cadillac of Waukesha
Waukesha, WI
765 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 765 reviews
June 27, 2020
Great service very professional all work completed always confident of not having problems after I have left the shop. I would recommend to others to go there always confident of not having problems after I have left the shop. I would recommend to others to go there More
by FCHIEF_WI
Verified CustomerEmployees Worked With
Gary Hug
June 27, 2020
oil change nice nice xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx xxx xxxs xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xxx xxx nice nice xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx xxx xxxs xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xxx xxx More
by L.TALSKY
Employees Worked With
Gary Hug
June 27, 2020
Routine Oil Change Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendl Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendly and professional. It was a quick and painless experience. More
by LIZ.K
Employees Worked With
Gary Hug
June 22, 2020
Bobby V. was more helpful and knowledgeable than any salesman I ever worked with. He even called me after the sale was final to see if I was satisfied. The whole staff was very nice and polite. I've nev salesman I ever worked with. He even called me after the sale was final to see if I was satisfied. The whole staff was very nice and polite. I've never been more happier with a car purchase as I am now. More
by Johnnybigdaddy46
Employees Worked With
Bob Viall
June 19, 2020
We like Boucher We have purchased 4 Cadillacs and 2 Chevrolets plus recommending a number of friends to Boucher for their vehicles as well. One friend has purchased We have purchased 4 Cadillacs and 2 Chevrolets plus recommending a number of friends to Boucher for their vehicles as well. One friend has purchased 3 Cadillac's and a Chevrolet. More
by ZIEGLERRL
June 19, 2020
Warranty Repair of Steering Wheel Trim Great service as usual. Only disappointment was that I didn't realize that my air conditioning was functioning properly until the next day. Now I ha Great service as usual. Only disappointment was that I didn't realize that my air conditioning was functioning properly until the next day. Now I have to make another appointment when I could have gotten it taken care of on the same visit. More
by Chris P
June 11, 2020
Prompt, courteous service Dan Colla is friendly and professional. My car was in for complete portering & detailing. When I picked it up, it looked showroom new. I wil do this a Dan Colla is friendly and professional. My car was in for complete portering & detailing. When I picked it up, it looked showroom new. I wil do this again in the future. More
by GREG GRUBER
Employees Worked With
June 11, 2020
The moment I drove into the service area I was acknowledged. Someone was always informing me to what steps were going to happen even though it was busy. A service tech went out for a ride with acknowledged. Someone was always informing me to what steps were going to happen even though it was busy. A service tech went out for a ride with me so I could show him what the issue was. I've never experienced this at any other dealerships. Great customer service!!! More
by LASKO63
Employees Worked With
Gary Hug
June 10, 2020
Met the expectations of my appointment. Prompt and courteous service as usual. The visit was a pleasure and I will be back again soon with another vehicle for service at this dealership. Prompt and courteous service as usual. The visit was a pleasure and I will be back again soon with another vehicle for service at this dealership. More
by KLAMP0
Employees Worked With
Gary Hug
