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Boucher Cadillac of Waukesha
Waukesha, WI
767 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 767 reviews
November 20, 2020
Excellent communication and friendly environment. Great dealership!!! I would definitely recommend this dealership to family and friends! Brendan is a top notch salesman! Definitely a return customer! dealership!!! I would definitely recommend this dealership to family and friends! Brendan is a top notch salesman! Definitely a return customer! More
by CRYSTALWASH65
Verified Customer
November 20, 2020
Overall I am satisfied with the service, but sometime the charge fee is little bit expensive. Could you give me some discount when I visit next time? charge fee is little bit expensive. Could you give me some discount when I visit next time? More
by SCIENMAN
November 19, 2020
Gary Hug in service is the best . I will wait for Gary to talk to for my service . Makes me feel comfortable and trusted . T talk to for my service . Makes me feel comfortable and trusted . T More
by FRIEDA.SMART
November 19, 2020
We always get great service at Boucher Cadillac. The car came back promptly after serviced and everyone was exceptionally friendly. Keep up the good work! came back promptly after serviced and everyone was exceptionally friendly. Keep up the good work! More
by MASZAJNA
November 12, 2020
I had a great experience at your dealership. Ryan was outstanding. Thanks for all the hard work getting the car I wanted as quickly as possible. outstanding. Thanks for all the hard work getting the car I wanted as quickly as possible. More
by MARYWS
November 11, 2020
Joe was very helpful, personable and knows the details of the cars he sells. A few other dealerships we went to during this time, they didn't have the information available and had to delay, finding out lat the cars he sells. A few other dealerships we went to during this time, they didn't have the information available and had to delay, finding out later with other sales staff. More
by BRIAN.ROBERSON
Employees Worked With
November 11, 2020
I was very disappointed with the service department not finding our why my car shifts from "drive" to "manual" when in the process of traveling to or from somewhere. I do not know how to drive "manual" an finding our why my car shifts from "drive" to "manual" when in the process of traveling to or from somewhere. I do not know how to drive "manual" and don't want to learn. That's why I have a car with "automatic" transmission. Even Cadillac corporate couldn't help. Shameful. No one seemed to care that this was happening. More
by XECUTYPE
Employees Worked With
Don't remember who worked on my Cadillac.
November 05, 2020
Gary is always a pleasure to work with! I enjoy the convenience of having a loaner to accommodate with my work schedule. Highly recommend the service at this place. Thank you, Babar convenience of having a loaner to accommodate with my work schedule. Highly recommend the service at this place. Thank you, Babar More
by BANSAREE
Employees Worked With
Gary Hug
November 04, 2020
Excellent experience start to finish! Highly recommend Boucher Cadillac to friends and relatives! Jim Kemp and Samy in finance ensured I was getting the best possible deal! Boucher Cadillac to friends and relatives! Jim Kemp and Samy in finance ensured I was getting the best possible deal! More
by Anonymous
Employees Worked With
