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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
766 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 766 reviews

January 05, 2021

Great Buying experience...appointment was set, confirmed with a text and a Manager greeted us upon arrival. Entire process was professional and prompt. They even offered to bring the car to our home becau More

by msgail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kemp and Sam
Jan 12, 2021 -

Boucher Cadillac of Waukesha responded

It is great to hear you had a positive buying experinece! That is the kind of service you should always expect here at Boucher! Please feel free to reach out to us if there is any way we can help you in the future.

January 04, 2021

Great customer service – very attentive! Very willing to work with you and find the right vehicle for you. Delivery was very thorough and complete. Financing went well and quick. More

by MIlls43
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Kemp *****, Christopher Sollman, John Morgan
Jan 05, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your recent experience with us!

January 04, 2021

I would have never bought the car I did without Ryan and Keith. They bent over backwards to make something work. Boucher is lucky to have them. I looked for a car everywhere and chose this dealer because More

by Schmidlkofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Boucher Cadillac of Waukesha responded

We are thrilled you enjoyed your experience working with Ryan and Keith! We hope to see you again in the future!

January 02, 2021

Appointment was honored, took the car right away. Service was completed quickly and as requested. Car was returned washed. All personal that I came in contact with were professional. More

by Tapjjp70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review!

December 30, 2020

My appointment was started on time and completed quickly. The people were knowledgeable and professional. The receptionist was welcoming and friendly. This review system should not require 25 words or more. More

by MELODIANDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 05, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review! We hope to see you again in the future.

December 18, 2020

everything went smooth , everyone was very friendly .from contacting chris severson and chris sollman upto to picking vehicle all was great . Chris sollman did great . More

by ZARYAB_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman, Chris Severson
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you enjoyed your buying experience here at Boucher!

December 18, 2020

Everyone was very nice; however, they cater to men. I did not like NOT being addressed in the transaction. This email is addressed to my husband; it was a gift to me. No one asked me about anything...othe More

by LISAGELLINGS.REALTOR
Recommend Dealer
No
Employees Worked With
Christopher Sollman
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

Lisa - we are very sorry to hear about your negative experience with us. Please reach out to our General Sales Manager, Jim Kemp, at 262-754-9600 so we can discuss this further and go the extra mile to make things right.

December 17, 2020

Boucher Cadillac of Waukesha made my new vehicle purchase a totally enjoyable experience. Ryan Young was a pleasure to work with. He is knowledgeable, friendly, and did a fabulous job of describing the detai More

by bizzybarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

It's great to hear you had an easy and enjoyable buying experience working with Ryan while purchasing your new vehicle! Thank you for the review and recommendation!

December 16, 2020

Enjoyed working with Ryan Young, he has a lot of knowledge about the cars and is willing to help you find what you are looking for. More

by SUEJAHR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

Sue - thank you for the review! We are glad you enjoyed working with Ryan!

December 16, 2020

Excellent staff and always helpful. I take both cars for service regularly and everyone just does an outstanding job. I always get my car cleaned to my satisfaction. More

by KMETTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate your review and business!

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