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Boucher Cadillac of Waukesha
Waukesha, WI
766 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 766 reviews
February 02, 2021
Chris and Sammy were great and very easy to work with. I am very happy with everything! They made my experience great and made everything very easy. am very happy with everything! They made my experience great and made everything very easy. More
by GOMEZ.MEGA
Verified CustomerEmployees Worked With
Christopher Sollman
February 01, 2021
The team at Boucher Cadillac of Waukesha was excellent to work with in buying our used vehicle. Very knowledgeable about the vehicle, helpful and professional work with in buying our used vehicle. Very knowledgeable about the vehicle, helpful and professional More
by SCHNEIDERS4
January 31, 2021
I don't usually do reviews but the team at Boucher Cadillac was great. From my salesman Chris to the sales manager Keith and finally the finance guy John, they were great! Cadillac was great. From my salesman Chris to the sales manager Keith and finally the finance guy John, they were great! More
by Pete K
January 20, 2021
Quick and efficient - excellent service. The entire service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. More
by jrose_
January 20, 2021
Great team! Pat McInerney (absolutely BEST salesperson), and the rest of the sales and service team are superb! The team worked to deliver the perfect vehicle for my wife, Jane. and the rest of the sales and service team are superb! The team worked to deliver the perfect vehicle for my wife, Jane. More
by NOWICKI392
January 16, 2021
Very nice experience purchasing an XT5 as a gift for my wife. They put the car in the showroom, had a bow on it, and surprised her with a sold sign that had her name on it. When she came in she saw the car wife. They put the car in the showroom, had a bow on it, and surprised her with a sold sign that had her name on it. When she came in she saw the car she wanted in her colors etc. and the salesman, Joe Hacker, told her the bad news was that it was sold. Then he told her the good news was that it was sold to her. Lots of fun and a nice surprise for her. Great people to work with. More
by 1965larryh
Employees Worked With
January 15, 2021
This was overall a good experience. No Complaints. The sales Lady Breanne was very knowledgeable of my new Escalade. Price was fair as well. I am pleased. sales Lady Breanne was very knowledgeable of my new Escalade. Price was fair as well. I am pleased. More
by SKAHN0
Employees Worked With
Breanna
January 10, 2021
Everything was amazing! 5*’s to Jim Kemp and Sammy! Wife loved the Xmas Surprise! Turned in my current Lease was easy and efficient! New CT4 is amazing! loved the Xmas Surprise! Turned in my current Lease was easy and efficient! New CT4 is amazing! More
by JK Nashotah
Employees Worked With
Jim Kemp and Sam
January 06, 2021
Excellent dealership with a fabulous service department! I have several other GM and Cadillac dealerships within 10 minutes or less of my home, but I choose to travel about 45 minutes for ALL service on my I have several other GM and Cadillac dealerships within 10 minutes or less of my home, but I choose to travel about 45 minutes for ALL service on my Cadillac to Boucher in Waukesha!! They are that good! Trust and excellent service is everything, and Boucher has it all. Gary Hug is Superb, and always provides a great service experience! More
by JUDY_NEWCOMER
Employees Worked With
Gary Hug
