Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.7
751 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
Contact Dealership
View Awards

2145 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 751 reviews

August 03, 2024

We are thoroughly pleased with Boucher Cadillac of Waukesha. The whole experience was amazing from when we walked in the dealership to when we brought our new Cadillac home. There were an awesome amou More

by Tinkerbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Boucher Cadillac of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jim Kemp General Sales Manager 262-754-9600

August 01, 2024

Always the best customer service, very prompt with service and very knowledgable staff. Vehicle is always washed and ready to go after service. More

by CMURRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

July 29, 2024

I can't say enough good things about this dealership and my salesperson, Cole. Knowledgeable, responsive, helpful, smart. He is truly dedicated to his job. My exdperience in buying this car was outstanding. More

by nanseaside
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. Cole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha. Jim Kemp General Sales Manager 262-754-9600

July 02, 2024

My wife and I are repeat customers of Joe Hacker. We both agree that he did an outstanding job of assisting us with the purchase of our 2024 XT5. Throughout the process he carefully listened to our More

by jpm880
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Joe here at Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

June 19, 2024

The staff were very polite along with well informed. The waiting room was cleaned and well stocked. More

by Djb25444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

June 07, 2024

Good service, clean, easy scheduling, appreciate care wash, thorough check over of car at reasonable price. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Boucher Cadillac of Waukesha responded

Bonnie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

May 28, 2024

Excellent overall experience with Boucher. In addition to the recent Cadillac purchase, we have purchased from Boucher in the past and will continue to do so for our future vehicles. More

by teresa
Recommend Dealer
Yes
Employees Worked With
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Majeske, Nick
Report | Print
May 29, 2024 -

Boucher Cadillac of Waukesha responded

Teresa, thank you for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

May 25, 2024

Thanks for the speedy turn around and quick communication. We appreciate the call back and text service as well. More

by Mueljer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

May 16, 2024

This is my third Cadillac I’ve purchased at Boucher Cadillac and as always was another good experience . I ordered my 2024 in January and I am pleased with the new vehicle and the selling process. My More

by DENNISHANDROW
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ryan here at Boucher Cadillac of Waukesha a positive one. Please don't hesitate to reach out if you need anything else. Congratulations on the purchase of your new Cadillac, Dennis! John Kaiser Service Manager 262-754-9600

May 15, 2024

Great selection of XT6’s and I definitely found the one I was looking for. Dylan was very knowledgeable on the model features and Keith was great with the pricing side of things. A great overall experience. More

by JKANT10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Boucher Cadillac of Waukesha responded

It's great to hear that Dylan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

1
...
4
5
6
...
76