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Boucher Cadillac of Waukesha
Waukesha, WI
768 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 768 reviews
July 19, 2021
My service contact (Dan Colla) was professional, informative and not pushy. Great experience. Only knock was that I had to discover an oil change was the same price with our without a tire rotatio informative and not pushy. Great experience. Only knock was that I had to discover an oil change was the same price with our without a tire rotation. More
by arokusek
Verified CustomerEmployees Worked With
July 13, 2021
Everyone is extremely attentive, friendly and knowledgeable. We have worked with Ryan Young for a few years now. Always a great experience! I would highly recommend this dealership. knowledgeable. We have worked with Ryan Young for a few years now. Always a great experience! I would highly recommend this dealership. More
by NCUTRARO
July 11, 2021
I've used all the local Cadillac dealers in the area All I've used all the local Cadillac dealers in the area All except Boucher feel cold, like they are just going through the motions. I recommend Bouche I've used all the local Cadillac dealers in the area All except Boucher feel cold, like they are just going through the motions. I recommend Boucher because they are Respectful, Responsive and Polite. More
by KASTEELE6
Employees Worked With
July 10, 2021
What should have taken a little over an hour took about 4 hours. I was not kept in the loop regarding the delays or the nature of the delays. Had I known it would have taken that long I wouldn't have sat a hours. I was not kept in the loop regarding the delays or the nature of the delays. Had I known it would have taken that long I wouldn't have sat at the dealership waiting. Now 2 days later my check engine light is back on and I have to go back. More
by MRMCHERCHE
Employees Worked With
Sorry, can't remember
July 10, 2021
Great service. I Enjoyed the entire process of purchasing my vehicle. The vehicle is absolutely amazing. I love the new ride! Thank you for being great! my vehicle. The vehicle is absolutely amazing. I love the new ride! Thank you for being great! More
by DKBASWENSON
Employees Worked With
June 28, 2021
Sales person really knew what he was doing and made a purchasing process really easy and fast. Great customer service and totally satisfied. Thank you. purchasing process really easy and fast. Great customer service and totally satisfied. Thank you. More
by DANNY3169
Employees Worked With
Brendan Crawford
June 27, 2021
Mr. Joe Hacker is by far, the friendliest, most thorough, and helpful sales person that we have ever dealt with. When we are ready to purchase another vehicle, he is the first person that we would conside and helpful sales person that we have ever dealt with. When we are ready to purchase another vehicle, he is the first person that we would consider contacting. Thanks Joe, for being who you are. Merl & Shirley Wagner More
by TONKA14@OUTLOOK.COM
Employees Worked With
June 25, 2021
Great service. Able to diagnose and fix a problem with no issues. Warranty work with no questions asked. Did not try to talk me into work I did not need. Very satisfied with the service provided. no issues. Warranty work with no questions asked. Did not try to talk me into work I did not need. Very satisfied with the service provided. More
by beegeemartin
Employees Worked With
June 17, 2021
When rotating the tires they found a screw in the thread of one of the tires and got an new tire and installed it in less than an hour. Great Service!!!! of one of the tires and got an new tire and installed it in less than an hour. Great Service!!!! More
by BANDTANJ
Employees Worked With
