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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
Verified Customer
December 24, 2021
We had a very nice experience getting our new vehicle. Service department was also very easy to work with Service department was also very easy to work with More
by BFERO
December 24, 2021
I had an excellent internet purchase experience with Boucher. I’m in Maryland and they’re in Wisconsin. They were the first to respond to my online queries and their response time to questions and reque Boucher. I’m in Maryland and they’re in Wisconsin. They were the first to respond to my online queries and their response time to questions and requests was excellent. Marty Gutierrez, their Internet Sales Consultant, surprised me when he immediately followed our first phone call with a quick, well produced, and personalized walk around tour of the vehicle that I was interested in. Keith Zylka, sales manager, was my main point of contact for all of the sale-related administrative functions and documentation. Documents were exchanged through email and through FedEx for hard-copy signed. Samy Khaled, finance, was very helpful in selecting an extended warranty For delivery, I had two options: they would have it shipped and delivered directly to my home or I could fly out, take delivery, and roadtrip it home. I chose the latter, and they included a free full tank of gas! More
by MARKALLENGRAY
December 23, 2021
We worked with Tim in the service department - he was wonderful! He stayed in touch with us and took care of everything. wonderful! He stayed in touch with us and took care of everything. More
by ALLWAYSINC
Employees Worked With
December 22, 2021
The entire staff seems dedicated to meet the needs of the customer. They are freindly and seek to please customer. They are freindly and seek to please More
by HANSONR53
December 21, 2021
We had an excellent experience with the Boucher team , We had an excellent experience with the Boucher team , we would highly recommend this Dealership . We had an excellent experience with the Boucher team , we would highly recommend this Dealership . More
by michael.cummins
Employees Worked With
December 16, 2021
Had a 9am Appt for recall work. Was supposed to take an hour & a half or so. I had to call after 5hrs for an update. I understand they were short staffed that day but I thought 6 1/2hrs was a bit excessive hour & a half or so. I had to call after 5hrs for an update. I understand they were short staffed that day but I thought 6 1/2hrs was a bit excessive. A warning call to me would have been appreciated. I would have clicked that 5th star. More
by Cabby51
December 13, 2021
One of our best experiences ever! Highly recommend! Ryan Young was a pleasure to work with! Young was a pleasure to work with! More
by Mmped847
Employees Worked With
