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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
January 14, 2022
I always use Boucher Cadillac for my service needs. Dan and Sandy always take very good care of me. All information is disclosed up front and they are in constant communication during the process. and Sandy always take very good care of me. All information is disclosed up front and they are in constant communication during the process. More
by MPANCZAK
Verified Customer
January 10, 2022
I always use Boucher Cadillac for my service needs. Their website makes it easy to schedule an appointment, their staff is knowledgeable and friendly. They stay in touch throughout the process, and their wor website makes it easy to schedule an appointment, their staff is knowledgeable and friendly. They stay in touch throughout the process, and their work is impeccable! And they stand behind their work! When there has been a problem, they work to fix it to my satisfaction. And they always have done so! I would never go to another dealership… and I bought the car somewhere else! More
by bill_zieche
Employees Worked With
January 10, 2022
Everyone was really great and very helpful. I got exactly what I wanted! Never been happier with my purchase! exactly what I wanted! Never been happier with my purchase! More
by NICHELLEW45
Employees Worked With
January 06, 2022
In the past years, I have always had a pleasant and positive experience with Tim and Sandy in the service department and my salesman, Joe Hacker. This is why I am willing to drive so far away to get se positive experience with Tim and Sandy in the service department and my salesman, Joe Hacker. This is why I am willing to drive so far away to get service More
by Legran
Employees Worked With
Sandy, Tim Palmstein
January 06, 2022
I'm always treated great at Boucher Cadillac. Nice when they know you by name. Love this place! they know you by name. Love this place! More
by MSOLIDAY
Employees Worked With
January 06, 2022
Tim in the service department always provides the best customer service a customer could ever ask for. He's professional and always on top of his game. We were very impressed (again). customer service a customer could ever ask for. He's professional and always on top of his game. We were very impressed (again). More
by ALLWAYSINC
Employees Worked With
January 03, 2022
Christopher was a very understanding sales representative. He listened, he explained, he made me feel comfortable in coming to Boucher Cadillac. He was human, not just a seat holder who wanted representative. He listened, he explained, he made me feel comfortable in coming to Boucher Cadillac. He was human, not just a seat holder who wanted to make a quick pushed sale. Amanda Lewis More
by benlew06
Employees Worked With
Christopher Sollman
December 31, 2021
Always very helpful. We have always been pleased with the service we received. Our cars feel better after they have been there. service we received. Our cars feel better after they have been there. More
by JAYMONMCCAFF
December 31, 2021
Service took a lot less time than initially estimated. Good job in getting my service done quickly. Good job in getting my service done quickly. More
by GOSTRANDER3
