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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 736 reviews

February 19, 2022

They are very courteous and friendly and attempt to accommodate you when they can. The work appears to be well done. My wife appreciates the effort made to offer a well appointed and well stocked wai More

by EEGGERS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Mar 01, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for leaving us feedback! We look forward to helping you again in the future!

February 17, 2022

Everyone at the dealership was friendly and helpful. Our salesman was very knowledgeable and answered all of our questions. The entire car buying experience was great! We'll be back for our next Cadill More

by cbehrens56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson
Mar 01, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to leave us feedback! Please do not hesitate to reach out if there is anything we can do for you in the future!

Mar 01, 2022 -

cbehrens56 responded

I highly recommend our salesman Ryan Young. He was very informative and professional. We also referred him to my father who also purchased a vehicle from him.

February 17, 2022

Brought car in to check my tire monitor. As long as I was there I asked for an oil change. Accommodated me right away. More

by DPBLASK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Boucher Cadillac of Waukesha responded

Wow- thank you for the awesome feedback!

February 14, 2022

Just recently purchased a 2020 SUV Cadillac and the service has been excellent from the management to the Service Department. More

by C.H.MCCLELLAND
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the feedback!

February 05, 2022

I love the staff and service I receive at the Cadillac store. Dan Colla is always so helpful and great to work with! More

by BMAPHIS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the 5 stars!

February 03, 2022

EXCELLENT DX AND WORK AND ACCELERATED PLACEMENT OF PARTS INTO MY ESV WITH QUICK ORDERS DELIVERED FROM CHICAGO EARLY THAT NEXT AM AND THE WORK WAS DONE BY 10 AM. NOTABLE DIFFERENCE IN THE FRONT SHOCKS THAT More

by JTFIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Feb 11, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words! We are happy to hear we were able to meet all of your expectations!

February 03, 2022

Great customer service and communication with the customer for purchasing a vehicle. The process makes buying a vehicle a pleasurable experience! Jim and Chris place customer service at the forefron More

by PRIORITYSOLUTIONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kemp, Christopher Sollman
Feb 11, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the 5 star review!

February 02, 2022

I trust them to provide the necessary service to keep my XT5 in good running condition. Because of their great service I won't buy any other car. I drive 45 minutes to have my oil changed, that to me is l More

by rfare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Hacker. showed me so many items on my XT5 I didn't know I had!
Feb 03, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the detailed feedback! It is customers like you that make our job so gratifying! We thank you for your loyalty and look forward to seeing you again soon!

January 25, 2022

Great staff to work with. They were outstanding and I will be purchasing from them again. More

by RYAN@AIMKITCHENBATH.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Boucher Cadillac of Waukesha responded

Ryan- thank you for taking the time to provide feedback! We thank you for your business and look forward to seeing you again in the future!

January 14, 2022

I very pleased with the service I received from Ryan Young he was very knowledgeable about the Cadillac cars and made me a proud owner More

by georgetaylor53222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the awesome feedback! We will be sure to pass the kind words along to Ryan. Thank you for your business, enjoy your ride!

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