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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 736 reviews

May 03, 2022

Great atmosphere, all Service and Cashier make you feel comfortable. Plus, your vehicle gets serviced correctly More

by ACONGEMI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
May 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the wonderful review! We appreciate your business.

April 30, 2022

They were very willing to help us even when things didn't seem to want to work and they made the whole experience enjoyable and easy. More

by Rhettstarr14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 28, 2022

Everything here is great, I love my new car and the service I get. Thank you. More

by JAYMOE3359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

We hope you're enjoying your new vehicle! Thank you for letting us know about your experience! Safe travels!

April 27, 2022

They do a vood job and they very nice and feed you refrshment and drink More

by DIMITIRIWILLIAMS79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for the positive review!

April 27, 2022

Friendly and knowledgeable team. Showroom and Service area are always spotless. The waiting area allows for either computer work or relaxing time in a comfortable and clean environ More

by TRACYFOSS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for sharing! We do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We hope your service visit was just as great! Take care!

April 27, 2022

We have the opportunity to select other dealers but we have chosen, Boucher of Waukesha .Friendlyness is important but we are always aware of professionalism in the product we want to buy. The dealership More

by JC18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kemp
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

We really appreciate you taking the time to leave us feedback on your visit! It's gratifying to hear you had a great experience with us. Please don't hesitate to contact us if there's anything else we can help you with.

Apr 30, 2022 -

JC18 responded

Joe Hacker presented our new XT-5 to us and explained the functions of the vehicle extremely well. He went through items we had no idea the vehicle has to offer. It was an excellent over view of the 2022 XT-5. We are very pleased with his review of the vehicle and time devoted to our questions and delivery of our new vehicle.

Apr 30, 2022 -

JC18 responded

We purchased a new vehicle from Boucher Cadillac. Sales as well as explantation of all the vehicle had to offer was excellent. We strongly recommend this dealership for vehicle needs, from sales to service we are very satisfied.

April 26, 2022

I had a great experience. Very nice, answer all my questions and keep me laughing with his jokes. More

by Alisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Gutierrez
Apr 26, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for the kind words!

April 23, 2022

Everyone was very friendly and treated me very well. Everyone I saw kept asking me if I needed anything. Ryan was very accommodating and made me feel welcomed. I will definitely consider coming back her More

by Erik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Boucher Cadillac of Waukesha responded

Erik- thank you for taking the time to leave us a positive review!

April 19, 2022

Dylan was friendly, kind, and enthusiastic. He has Joe, Keith, Jim, Ryan, and Reiss backing him up to make my first Cadillac purchase a great experience. Highly recommend. Thank you! More

by Jason F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, Ryan, Reiss
Apr 22, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words! We are lucky to have Dylan on our team. Take care.

April 19, 2022

All service advisors, staff, and cashier involved with our service experience were courteous, helpful, and answered any questions we had. Good feedback to us through the multi-point maintenance inspectio More

by Tom and Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

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