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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 736 reviews

September 18, 2024

Friendly staff, clean and well put together facilities, responsive, careful with my car, communicative, timely More

by steve
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Boucher Cadillac of Waukesha responded

Thank you, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

August 17, 2024

It was a good experience thanks. I will come back, if I need to again. More

by brancha520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Kaiser Service Manager 262-754-9600

August 14, 2024

Great customer service, patience & understanding. Ryan was great. He found me the right Escalade I wanted with all the features & color I wanted. I'll be back. Higley recommend. More

by jasonpecore420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Boucher Cadillac of Waukesha responded

Jason, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ryan can do to assist you, please do not hesitate to let us know. Congratulations on your new Escalade! We are always happy to help! Jim Kemp General Sales Manager 262-754-9600

August 06, 2024

Good correspondence for a long distance purchase. Car was as described with no surprises. Smooth transaction. More

by Mmordecai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Kemp General Sales Manager 262-754-9600

August 06, 2024

Everyone is very competent at their job and pleasant to work with. Happy with the service I received. More

by Mariadaubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Kaiser Service Manager 262-754-9600

August 03, 2024

We are thoroughly pleased with Boucher Cadillac of Waukesha. The whole experience was amazing from when we walked in the dealership to when we brought our new Cadillac home. There were an awesome amou More

by Tinkerbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Boucher Cadillac of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jim Kemp General Sales Manager 262-754-9600

August 01, 2024

Always the best customer service, very prompt with service and very knowledgable staff. Vehicle is always washed and ready to go after service. More

by CMURRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

July 29, 2024

I can't say enough good things about this dealership and my salesperson, Cole. Knowledgeable, responsive, helpful, smart. He is truly dedicated to his job. My exdperience in buying this car was outstanding. More

by nanseaside
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. Cole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha. Jim Kemp General Sales Manager 262-754-9600

July 02, 2024

My wife and I are repeat customers of Joe Hacker. We both agree that he did an outstanding job of assisting us with the purchase of our 2024 XT5. Throughout the process he carefully listened to our More

by jpm880
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Joe here at Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

June 19, 2024

The staff were very polite along with well informed. The waiting room was cleaned and well stocked. More

by Djb25444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

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