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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.7
834 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 834 reviews

October 14, 2025

Excellent service department. Dan Colla does a great job in explaining complicated matters on my escalate. Very satisfied with the interaction. More

by PBEILX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Kaiser Service Manager 262-754-9600

October 11, 2025

Easy scheduling. Thorough services with great communication. Ready quickly. Trusty worthy service experience from the team. More

by rgevis
Recommend Dealer
Yes
Employees Worked With
Anthony Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fournier
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Oct 11, 2025 -

rgevis responded

Thank you for a job well done.

Oct 11, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

October 10, 2025

Very pleasant , kept me informed on what was happening with my car They were very prompt getting my car in with my appointment time More

by larrymoertl
Recommend Dealer
Yes
Employees Worked With
Anthony Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fournier
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Oct 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Kaiser Service Manager 262-754-9600

September 30, 2025

Good experience. Joe H knows the product well. I am enjoying my new car and my mother is enjoying hers as well More

by LDFDOC
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kemp
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Sep 30, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

September 27, 2025

It was actually a pleasure purchasing a Cadillac at this dealership. Cole was my sales person and a great one I may add. He was knowledgeable, and very professional. I will buy my next car there . More

by HATCH5463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

September 20, 2025

It was a very professional experience. I would highly recommend. Clean, courteous, and prompt. Nice work. Keep going. More

by mike.manzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
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Sep 20, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

September 12, 2025

Very pleased with my visit. Everyone was super friendly and kind. Would highly recommend service department. More

by deschandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! John Kaiser Service Manager 262-754-9600

September 09, 2025

Cole had me on the right track. He was respectful, professional, and had this deal lined up. Then he passed me to Keith and Keith completely blew it. I came with a serious offer More

by Lewis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jim Kemp General Sales Manager 262-754-9600

Sep 09, 2025 -

Lewis responded

Please read the review Jim... it went terribly

September 09, 2025

Everything was completed quickly. Everyone was curtious and respectful. Even vaccummed out my car. Extremely satisfied. More

by CARMEN H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

September 03, 2025

It was a pleasure doing business with Cole and the dealership. The transaction went very smooth. More

by HATCH5463
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Boucher Cadillac of Waukesha responded

We are very happy to hear that Cole provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Kemp General Sales Manager 262-754-9600

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