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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
May 26, 2022
I went in for oil change they didn’t put oil cap back on I had oil all over engine I had to go back for them to clean. I could have haD MY ENGINE freeze if this was not discovered. All they said was sorry I had oil all over engine I had to go back for them to clean. I could have haD MY ENGINE freeze if this was not discovered. All they said was sorry it was a mistake. Never offered to totally compensate…. My 6th Cadillac from them. I will never go back. More
by BONNIE.TEREK
Verified CustomerEmployees Worked With
General manager
May 25, 2022
Joe is amazing! I’ve bought both of my cars from him and I cannot recommend him enough. From the moment you first step in, to the moment you leave you are taken care I’ve bought both of my cars from him and I cannot recommend him enough. From the moment you first step in, to the moment you leave you are taken care of. He goes above and beyond making sure all your questions are answered and everything is to your liking. Boucher Cadillac with Joe Hacker is my first stop when I am looking for a new car. More
by AnyaS
May 19, 2022
I always have a top notch experience when I drop off my truck for service. Everyone is courteous, I appreciate the shuttle ride to and from, and- weather permitting- my truck is returned washed and ready t truck for service. Everyone is courteous, I appreciate the shuttle ride to and from, and- weather permitting- my truck is returned washed and ready to go. More
by CURTOTTO71
May 18, 2022
The service was very quick. Not only did I get serviced for what I made an appointment for, I was made aware of another issue. The employees were very friendly and helpful as we Not only did I get serviced for what I made an appointment for, I was made aware of another issue. The employees were very friendly and helpful as well. More
by STEPHANIE.LAIRD19
May 17, 2022
Very prompt and friendly service; the service staff was very helpful in assisting me with a warranty issue in addition to the standard oil change very helpful in assisting me with a warranty issue in addition to the standard oil change More
by CIMPLDEAN
Employees Worked With
May 06, 2022
Great experience, nice,friendly and helpful staff. Easy buying process and took care of a few issues with my truck no problem. Will definitely return for my next purchase! Easy buying process and took care of a few issues with my truck no problem. Will definitely return for my next purchase! More
by GSCHIMMEL517
May 04, 2022
Customer friendly, little issue that was resolved quickly Ryan Y and Keith got it done Ryan Y and Keith got it done More
by SFTL88
