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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 736 reviews

January 14, 2023

I appreciated the professional and courteous approach by Zach and the team at Boucher. Low pressure but thorough and excellent follow up. More

by ZFORCE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Zeniecki
Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Zach and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 14, 2023

Boucher has been good during the purchase and service of the vehicle. They explained the issue I had and promptly corrected it. More

by RANDY.CHRISTIANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Randy, Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Dan, Chris, and Tim were able to help, and we hope to see you again!

January 11, 2023

As usual, Cadillac service was excellent. Boucher and staff are well managed, well trained, courteous professional and thorough. Great job. More

by BROWN9873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman, Chris Severson
Jan 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2023

Professional, courteous, easy to schedule and work with - coordinator and manager were great. I’ve been a Cadillac customer for 17 years. More

by JHALQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 10, 2023

They were very kind, courteous and helpful. I appreciated the ride home to Greendale. The work they performed was excellent. More

by DJANISZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

January 09, 2023

It is always a great experience purchasing a vehicle from Boucher Cadillac. Everyone is always friendly helpful and educate me on the vehicle and how it works and what all the buttons are for. They always ta More

by LYNNEKERSTEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2023

We were very pleased working with Ryan. He was very responsive to our requests during multiple visits as we made our buying decision and after as well. Highly recommend. More

by Sandra N
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Boucher Cadillac of Waukesha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Sandra, and that Ryan could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 04, 2023

I took my car in for a emissions sensor engine light that came on. They found a crankcase sensor that was causing the problem. They took my car for a test drive. As always, I was treated great and always let More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bogacki
Jan 04, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Randy, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2023

Great service as usual. Nothing bad to say at all. Keep up the great work. More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Chris, for choosing Boucher Cadillac of Waukesha!

December 23, 2022

Zach and the entire Boucher team made for a great buying experience. Zach took time on his day off to make sure everything was on track with the timing and delivery. Thank you to everyone at Boucher! More

by KEN.WILLS
Recommend Dealer
Yes
Employees Worked With
Zach and Don
Dec 27, 2022 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

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