Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
Contact Dealership
View Awards

2145 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 736 reviews

March 27, 2023

JUSTIN AND TIM ARE FANTASTIC AND I WOULD RECOMMEND ALL TO USE THIS OR BOUCHER BUICK SERVICE DEPT More

by JAMES.ALIOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUSTIN
Report | Print
Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 24, 2023

I left the dealership feeling we both had a win win experience. I traded in two cars for one. More

by JIMCRUSHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

March 18, 2023

The salesman Joe was excellent very good service the best i had in my years with cadillac More

by JEFFLEWIS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 18, 2023

Long time customer, since Buick & GMC were offered Cadillacs. Very pleased with no-charge lifetime tire rotations and balancing after purchasing a set of 4 tires several years ago. More

by EASTON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2023

We had an issue when installing an update at our home, it drained the battery. We used the on star app after calling our dealership, Bergstrom’s in Oshkosh, Boucher sent a group to start our car and we drove More

by RLAKELLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

March 08, 2023

I've always been pleased with the service department. They schedule quickly and get work done on time. Dan always keeps me updated. More

by JOHNPETT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan always meets your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, John, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2023

Great Team and wonderful service, love my new car. I am a long time customer and I will continue to be. Ryan was just wonderful and patient, he made everything smooth helped with everything. I am extr More

by COCHRAN.SHEILA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Boucher Cadillac of Waukesha responded

Sheila, Thank you for your very kind review. Ryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

February 27, 2023

The customer service is exceptional. It's hard to come by these days! They are very up front and honest. More

by stacsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

February 21, 2023

Fit me in quickly, and took care of three issues in about an hour. Can't ask for more than that. More

by KURT19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 20, 2023

Joe was very friendly and very helpful in selling me my new used Santa Fe. He went out of his way to help get the price I needed for my monthly payment. More

by mmaltsch11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha, we hope you enjoy your new Santa Fe!

1
...
20
21
22
...
74