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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 736 reviews

May 19, 2023

Justin was helpful in regard to the service performed. He extended his service by submitting a quote for tires for my vehicle. I will be returning to Boucher Cadillac to purchase the tires and have them More

by JMERKEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
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May 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! We appreciate your business!

May 19, 2023

Joe was very easy to work with. We very much appreciated that throughout the entire process, he recognized that my wife was the individual purchasing this particular vehicle and di More

by JOHN.RIZZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much, John, for the kind words for Joe and for choosing Boucher Cadillac of Waukesha! Congrats on your wife's new purchase, and let us know if we can be of any more assistance!

May 18, 2023

Repair was conducted in a timely manner to my satisfaction. This is my regular service facility. More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Boucher Cadillac of Waukesha responded

Thank you, Spike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 16, 2023

Another exceptional service visit. The entire staff is always friendly, and I was treated as expected with no hassles. More

by danjasicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Boucher Cadillac of Waukesha responded

Dan, It's great to hear that we were able to help you out. We will pass along your kind words to our staff! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

May 13, 2023

I hate car shopping but Boucher made it enjoyable. No high pressure sales pitch just honest information. More

by KHILL9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

May 03, 2023

Great service. Effective and efficient. Great service tech who spent time making recommendations for preventative maintenance. More

by LSCHWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 03, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2023

Service Dept is great from the communication to the work being done. Convenient on time shuttle. Smooth from start to finish. Thanks More

by NOEXTRATIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Apr 17, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

April 05, 2023

Joe Hacker and Boucher Cadillac were exceptional. Joe has a great personality and is very knowledgeable. Stellar experience! More

by Fredking4449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Boucher Cadillac of Waukesha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Joe and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 28, 2023

Service was great and finished in a timely manner. Appreciated your new video walkthrough by the technician. Thanks More

by runterweger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 29, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2023

First time Boucher Cadillac customer. I appreciated Ryan's approach to selling cars.Very patient and honest. More

by saab4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for your kind words for Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

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