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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
August 17, 2023
Prompt. Polite. Efficient. Clean service & waiting areas Appointment time’s excellent Courtesy by the crew Polite. Efficient. Clean service & waiting areas Appointment time’s excellent Courtesy by the crew More
by JOANBERG74
Verified Customer
August 17, 2023
Professional polite and very accommodating, willing to go the extra mile for their customers... really wonderful folks! Thank you! the extra mile for their customers... really wonderful folks! Thank you! More
by tm7123son
August 14, 2023
I have had excellent service on my Escalade. The last two service calls involved complicated issues which they handled quickly and professionally. Dan worked me into the schedule without an app The last two service calls involved complicated issues which they handled quickly and professionally. Dan worked me into the schedule without an appointment of which I was most appreciative. More
by PBEILX2
Employees Worked With
August 09, 2023
Exelenter Service - Die beste Autowerkstat die ich as Deutscher in den USA kenne Sorry Germen is isi for My Deutscher in den USA kenne Sorry Germen is isi for My More
by ALFREDHUWALD
July 26, 2023
Best place to get my Cadillac serviced! They are quick and very through with you car. So much that they send you a video walkthrough of your car . So it works like you are right there by t They are quick and very through with you car. So much that they send you a video walkthrough of your car . So it works like you are right there by their side. like you can walking side by side going over the areas he checked. More
by Nbogacz
July 11, 2023
The live video of the service is fantastic! ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This is great!!!! More
by BETSY.BEARDSLEY
July 11, 2023
“Truly the best! ” Dylan truly one of the best car salesman I have worked with. Although I have not met him personally because I live in Ohio, he has been working w ” Dylan truly one of the best car salesman I have worked with. Although I have not met him personally because I live in Ohio, he has been working with me over the phone and through text messages for the past month. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Dylan has been nothing short of extremely professional and responsive. The car arrived last week and looks fantastic to be honest with you I am blown away. I will be referring my friends to him and Boucher Cadillac, despite the fact he is out of state, and definitely I plan to purchase all future vehicles from him. Regards, Todd Trotter More
by trottet2002
July 10, 2023
Dealership is always cordial, and the work is done in a timely manner. We are always satisfied. timely manner. We are always satisfied. More
by PKHOTZ
Employees Worked With
