Boucher Cadillac of Waukesha

Another great experience with Boucher's service department. I will definitely return with my 2019 Escalade for future services. department. I will definitely return with my 2019 Escalade for future services. More

Friendly, fair, personable. Boucher listened to what I was looking for, and stuck with that. Or what they wanted. I would highly recommend them! Boucher listened to what I was looking for, and stuck with that. Or what they wanted. I would highly recommend them! More

It,s neat,clean and very friendly. When l call for an appointment,they make time. They look at other think and inform me of other things in the future.and the cost. Thanks for the cooki When l call for an appointment,they make time. They look at other think and inform me of other things in the future.and the cost. Thanks for the cookies More

I was not greeted with a hello my name is. ..by the service rep. I still do not know his name. ..by the service rep. I still do not know his name. More

Joe Hacker continues to render exceptional service. He goes about matters with great interest and enthusiasm and is a pleasure to work with. The service was performed by an outside vendor who did a gre He goes about matters with great interest and enthusiasm and is a pleasure to work with. The service was performed by an outside vendor who did a great job, not your service department. Tis involves repairing a blemish to the right rear wheel. More

🚗🔧 Shoutout to the Cadillac maintenance shop! 🙌 I just have to take a moment to appreciate the incredible service I always receive at the Cadillac maintenance shop. 🎉 Every time I bring my c 🙌 I just have to take a moment to appreciate the incredible service I always receive at the Cadillac maintenance shop. 🎉 Every time I bring my car in for service, they go above and beyond to ensure everything is inspected thoroughly, leaving no stone unturned. 💯 What truly sets them apart is their dedication to keeping me informed every step of the way. 📹 They actually send me a personalized video highlighting the updates and parts they are changing or have already changed in my car. It's like having a front-row seat to the maintenance process! 📲 Not only that, but their recommendations for additional inspections or services are always on point, ensuring my car remains in tip-top shape. 🛠️ The peace of mind I get from their expert advice is priceless. But it doesn't end there! The customer service at the Cadillac maintenance shop is second to none. 👏 From the moment I walk in, I'm greeted with friendly faces and a genuine willingness to help. Their team truly goes the extra mile to make sure I am well taken care of throughout the entire process. And let's not forget about the outstanding communication. 📞 Whether it's explaining the repairs, providing updates, or answering my questions, their communication is top-notch. They make me feel like a valued customer, and that's something I truly appreciate. So, if you're a Cadillac owner looking for exceptional service and a team that genuinely cares about your vehicle, I highly recommend giving the Cadillac maintenance shop a visit. 🚀 Trust me, you won't be disappointed! ⭐ #CadillacMaintenanceShop #TopNotchService #CustomerSatisfaction #GoingTheExtraMile More

How many reviews do I have to give you guys? I am pleased with the sales people. Ryan Young went out of his way to get us to purchase our car. Thank you again. The guy that cleaned our veh I am pleased with the sales people. Ryan Young went out of his way to get us to purchase our car. Thank you again. The guy that cleaned our vehicle was ok except the inside windows were TERRIBLY dirty. He missed quite a bit of the windshield. I would like to teach him how to detail a car. I know how! More

Great service department always answers all our questions and get service work done in a timely manner and get service work done in a timely manner More

Dan in the service department is outstanding. Prepaying for a part that I may not get due to the auto industry strike is really ridiculous and unprofessional. Very disappointed in that process Prepaying for a part that I may not get due to the auto industry strike is really ridiculous and unprofessional. Very disappointed in that process More

Quick and efficient! Staff was great to work with and made sure everything met my expectations. Staff was great to work with and made sure everything met my expectations. More