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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
November 29, 2023
GREAT customer service, appropriate pricing, trustworthy and good work. I actually bring all my vehicles to them, even though they're not all Caddys, because of the great experience. and good work. I actually bring all my vehicles to them, even though they're not all Caddys, because of the great experience. More
by Shombie
Verified Customer
November 29, 2023
Quick efficient identifying problem & ordering part for installation when it arrives No thank you installation when it arrives No thank you More
by rjd032
November 29, 2023
Quick efficient identifying problem & ordering part for installation when it arrives No thank you installation when it arrives No thank you More
by rjd032
November 28, 2023
I've been working With Ryan Young over the last several years! He has always been ready to assist weather it was buying a new car or leasing a new car. September this year I had a garage fire and lost tw years! He has always been ready to assist weather it was buying a new car or leasing a new car. September this year I had a garage fire and lost two vehicles. Ryan not only helped me get a new vehicle at a great price but assisted in getting pictures of my CTS that were taken on the last service at the dealer , these pictures help with the insurance claim for that vehicle to show its condition before the fire! More
by HAINEYJIM
November 27, 2023
Great customer service! Prompt and courteous! I enjoyed having my car serviced and cleaned. Very pleasant experience Prompt and courteous! I enjoyed having my car serviced and cleaned. Very pleasant experience More
by gman8123
Employees Worked With
November 27, 2023
It was fantastic. Kept me in the loop the entire time. Process was fast. Very efficient. Great customer service. Great staff and accommodations. Kept me in the loop the entire time. Process was fast. Very efficient. Great customer service. Great staff and accommodations. More
by Markborca
November 25, 2023
Such great service. Very friendly and knowledgeable staff. I couldn’t be happier with the service department at Boucher Cadillac. Very friendly and knowledgeable staff. I couldn’t be happier with the service department at Boucher Cadillac. More
by BARBIEK
Employees Worked With
