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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
736 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 736 reviews

February 16, 2024

I want to share my experience with everyone here which is very similar to the stories I’ve been reading on here and also use this opportunity to give honor to whom honor is due. 2 weeks ago, I enlisted the s More

by edward benjafield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Solid clarity of service provided. I also thought the techs went above and beyond when they washed my car because the floor mates were cleaned and my dash seemed to be wiped down. Will More

by nlamkins10
Recommend Dealer
Yes
Feb 16, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

February 14, 2024

REFUND FOR CRYPTO SCAM THROUGH GEARHEAD ENGINEERS Since getting involved with the Retrofx investment platform, I have never experienced such discomfort. I intended to find an additional source of More

by lynnsmith1808
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Follow up communications should be addressed. Was challenging to get questions answered and response time was frustrating. More

by JEY0
Recommend Dealer
No
Employees Worked With
Dylan Engaldo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Engaldo
Feb 12, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your feedback. When you have the opportunity, please reach out to our General Sales Manager, Jim Kemp, at 262-754-9600 so we can discuss things further with you. We hope to hear from you soon.

February 09, 2024

Joe Hacker is an awesome sales person. Got me a great price and spent several hours helping me get familiar with all the features of my new car. More

by sschilling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, we are lucky to have Joe on our team! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

February 08, 2024

The experience at the dealership was fine. The service was fine. No issues The experience at the dealership was fine. The service was fine. No issues and I will return for another service appo More

by Threeboysbad
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Feb 09, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

February 08, 2024

The experience at the dealership was fine. The service was fine. No issues The experience at the dealership was fine. The service was fine. No issues and I will return for another service appo More

by Threeboysbad
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Feb 09, 2024 -

Boucher Cadillac of Waukesha responded

Hi, we really appreciate your positive review! We're looking forward to your next visit with us!

February 07, 2024

Good except the oil change took to long The oil change took to long it was over 1 hr More

by Kutsch
Recommend Dealer
Yes
Feb 08, 2024 -

Boucher Cadillac of Waukesha responded

Hi, we appreciate you taking the time to leave our dealership a five-star rating! We will use your comments to refine our efforts to better serve you moving forward.

February 06, 2024

I always have a wonderful experience. Very detailed and explains everything to me. My car is clean when I leave ???? More

by RENEECLARK2005
Recommend Dealer
Yes
Employees Worked With
I believe his name was Don or John
Feb 07, 2024 -

Boucher Cadillac of Waukesha responded

Hi, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

February 06, 2024

Helpful. Greet service. Fun. Good knowledge. Great experience. Cadillac number 5 from this dealership. Thx. More

by KUMPREY
Recommend Dealer
Yes
Employees Worked With
Joe.
Feb 07, 2024 -

Boucher Cadillac of Waukesha responded

Hi Kumprey, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

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