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Boucher Cadillac of Waukesha
Waukesha, WI
736 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 736 reviews
November 26, 2024
Thank you everyone, great service all the way around. I’ll be recommending to friends and family, and will definitely be back. I’ll be recommending to friends and family, and will definitely be back. More
by ortiz.elizabeth3131
Verified Customer
November 25, 2024
They’ are very good at getting people in for service appointments in a timely fashion . appointments in a timely fashion . More
by Dougpage71
November 19, 2024
They took 4 times to fix our car but there ,it was a little annoying bringing the car back and forth but they made up for it in the way they treated us,very polite everyone we delt with,including my sal little annoying bringing the car back and forth but they made up for it in the way they treated us,very polite everyone we delt with,including my salesman Dylan,they kept getting the wrong part so it wasn’t there fault,just don’t know how GM can send the wrong part that many times. More
by SCHJMAT
November 17, 2024
Thank you Boucher Cadillac! While you were not able to find my problem (which I completely understood since it was working fine when I brought it in), you provided an over-the- While you were not able to find my problem (which I completely understood since it was working fine when I brought it in), you provided an over-the-top experience for me. I knew when I brought my car in that you may not be able to determine the problem. (The problem existed several days earlier but was not presenting the problem on the day I brought it in.) You did an excellent job managing my expectations. However, when I picked up my car, you did an amazing job! Thank you! First, the lovely lady that greeted me told me where to go to “settle up” my bill. Second, I was not charged even though your tech team took the time to try to diagnose the issue. Third, while I was waiting for my car to be brought up (which probably took all of two minutes), the lovely lady in Service offered a complimentary soda or coffee. And finally, when I got to my destination, I found the nice note from John Kaiser, Service Director, on the front passenger seat along with a package of Famous Amos cookies. What an nice touch! I’ve been to other Cadi service centers and I’ve never gotten this level of service. Thank you Boucher Cadillac! I really appreciate your team and appreciate being treated so nice! More
by Sking
Employees Worked With
November 16, 2024
Myron was very easy to work with and made purchasing my 2021 XT5 an easy decision Thanks 2021 XT5 an easy decision Thanks More
by Kathyron91182
November 09, 2024
Salesman Joe Hacker was very professional thru out the purchase process and is very knowledgeable about all of the cars features. purchase process and is very knowledgeable about all of the cars features. More
by EDAMEEN31
November 05, 2024
It was a great experience and they helped make the process go smoothly. Very happy with the purchase process go smoothly. Very happy with the purchase More
by AHRENSC35
October 29, 2024
Service/parts does a great job either solving and or attempting to solve our concern attempting to solve our concern More
by LANCE.PARKS2009
October 24, 2024
They were very courteous, kind, they took care of me very quickly, and we when my vehicle was done. They responded to me right away. quickly, and we when my vehicle was done. They responded to me right away. More
by Jims66tempest
Employees Worked With
