Boucher Cadillac of Waukesha

Great service and hospitality is always put on display at this cadillac dealership right next to my home..!!! this cadillac dealership right next to my home..!!! More

Effective and efficient. Very thorough screening. The staff kept me completely informed about the service of all of the issues that were detected. I feel completely safe h Very thorough screening. The staff kept me completely informed about the service of all of the issues that were detected. I feel completely safe having my vehicle serviced here. More

Fast check in for service. They get the repairs done right the first time, and keep you updated on progress They get the repairs done right the first time, and keep you updated on progress More

Thank you everyone, great service all the way around. I’ll be recommending to friends and family, and will definitely be back. I’ll be recommending to friends and family, and will definitely be back. More

They’ are very good at getting people in for service appointments in a timely fashion . appointments in a timely fashion . More

They took 4 times to fix our car but there ,it was a little annoying bringing the car back and forth but they made up for it in the way they treated us,very polite everyone we delt with,including my sal little annoying bringing the car back and forth but they made up for it in the way they treated us,very polite everyone we delt with,including my salesman Dylan,they kept getting the wrong part so it wasn’t there fault,just don’t know how GM can send the wrong part that many times. More

Thank you Boucher Cadillac! While you were not able to find my problem (which I completely understood since it was working fine when I brought it in), you provided an over-the- While you were not able to find my problem (which I completely understood since it was working fine when I brought it in), you provided an over-the-top experience for me. I knew when I brought my car in that you may not be able to determine the problem. (The problem existed several days earlier but was not presenting the problem on the day I brought it in.) You did an excellent job managing my expectations. However, when I picked up my car, you did an amazing job! Thank you! First, the lovely lady that greeted me told me where to go to “settle up” my bill. Second, I was not charged even though your tech team took the time to try to diagnose the issue. Third, while I was waiting for my car to be brought up (which probably took all of two minutes), the lovely lady in Service offered a complimentary soda or coffee. And finally, when I got to my destination, I found the nice note from John Kaiser, Service Director, on the front passenger seat along with a package of Famous Amos cookies. What an nice touch! I’ve been to other Cadi service centers and I’ve never gotten this level of service. Thank you Boucher Cadillac! I really appreciate your team and appreciate being treated so nice! More

Myron was very easy to work with and made purchasing my 2021 XT5 an easy decision Thanks 2021 XT5 an easy decision Thanks More

Always helpful and pleasant to deal with. If a ride is needed because work is more involved, they make that available also If a ride is needed because work is more involved, they make that available also More

Salesman Joe Hacker was very professional thru out the purchase process and is very knowledgeable about all of the cars features. purchase process and is very knowledgeable about all of the cars features. More