Boucher Buick GMC of Waukesha - Service Center

Got there right before my 7am appointment. Was shortly after 7 when they opened the door and they were still setting up for the day. Took about an hour for the oil change and tire rotation. Wh Was shortly after 7 when they opened the door and they were still setting up for the day. Took about an hour for the oil change and tire rotation. When they were done they parked my truck right by the snow bank and it was difficult to get in. And once I got to work I saw scratches in my rear driver side door. Very disappointed. Last time this happened the service manager asked if I could prove it... just very disappointed. More

Very informative ! Jason secured a ride back to drop me off at home and got back to me with a video recording of the Techs Diagnosis and troubleshooting process for my Jason secured a ride back to drop me off at home and got back to me with a video recording of the Techs Diagnosis and troubleshooting process for my Vehicle. I dropped my truck off in the morning and was back in my vehicle early afternoon. I'd recommend this dealership to anyone who needs work done on their GMC. More

I purchased new all weather front seat mats through my GMC rewards program. Boucher Buick GMC installed them for me as soon as I picked them up at the service department. Dwight also vacuumed the front se GMC rewards program. Boucher Buick GMC installed them for me as soon as I picked them up at the service department. Dwight also vacuumed the front seat carpeting before installing them. The whole process took less than 15 minutes. Very happy with extreme kindness and professionalism of all of the employees. Thank you, Valerie. More

The driver has serious attitude issues kept complaining about your cars ?? He kept complaining about the price about your cars ?? He kept complaining about the price More

She was friendly and stayed in touch about the truck and my courtesy ride. She already contacted me that the parts came in and we have a new appointment set. my courtesy ride. She already contacted me that the parts came in and we have a new appointment set. More

Warning light for all wheel drive and ABS went on plus car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not car felt funny when I braked. I phone in and received an appointment in six days. Next day I went to Jason at the service desk and explained I do not feel safe driving the car. Jason took my car right away and gave me a ride home. Next day the car was repaired and I feel safe. Thank you. More

Great communication, quick services The inspection video was nice, I have never had a dealership send me a video of the inspection and diagnostics. Nice added bit of information! was nice, I have never had a dealership send me a video of the inspection and diagnostics. Nice added bit of information! More

Polite, quick and efficient He gave me a discount and delivered my car so I didn't have to go out in the rain delivered my car so I didn't have to go out in the rain More

Jason at the dealership kept me informed all along the way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle f way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle fixed. It did take a little bit longer than I expected. However, I know that these types of problems do not get fixed overnight. I have driven the vehicle since every day since I picked it up I just wanna make sure that nothing else is showing up no warning, lights and everything right now is functioning perfectly. More

Completely satisfied You asked me about Dwight Jonson, I don't know who that is. No don't know who that is. No More