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Boucher Buick GMC of Waukesha - Service Center
Waukesha, WI
533 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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533 Reviews of Boucher Buick GMC of Waukesha - Service Center
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May 22, 2024
Thankful for the sincere care I received during sales time and the great service following. time and the great service following. More
by GMARSCHMAN
Verified Customer
May 22, 2024
Went in at 8 am for an oil change and still took over 2 hours. They knew I was waiting in the lobby too. hours. They knew I was waiting in the lobby too. More
by Rpiton001
Employees Worked With
May 17, 2024
A very caring and above board person who is very thorough. He is also very personal. thorough. He is also very personal. More
by JPBREIDSTER
Employees Worked With
Other Employees :
Nate Melk
May 06, 2024
My vehicle was towed to Boucher for a drivetrain issue. When driving in reverse the vehicle would stop without applying brakes and there was a loud metal on metal noise. They said they couldn’t replicate b When driving in reverse the vehicle would stop without applying brakes and there was a loud metal on metal noise. They said they couldn’t replicate but found a cracked exhaust manifold. When I picked up the vehicle a new noise was heard. Metal on metal noise front right wheel area and the drivetrain issue happened as soon is I returned home. The following day I took it to Bluemound Car care. They fixed both problems the same day. Drivetrain issue was a problem with the parking brake and the metal noise was an exhaust manifold nut wedged between the rotor and the dust shield. A manifold nut from the work the dealer did. More
by Tony
Employees Worked With
May 03, 2024
Jason was awesome and the customer service was excellent. I appreciate the great response to my customer issues! I appreciate the great response to my customer issues! More
by Rickn
May 02, 2024
Customer. Service was absolutely outstanding. They took care of my vehicle like it was their own vehicle. I will definitely refer them to my friends and fami Service was absolutely outstanding. They took care of my vehicle like it was their own vehicle. I will definitely refer them to my friends and family More
by BJSPIPELINEEQUIP
May 01, 2024
Pleasant to work with, very accommodating, with great inventory. Purchased floor mats and my salesman even unboxed and installed them. inventory. Purchased floor mats and my salesman even unboxed and installed them. More
by ATHERTONSVE
April 28, 2024
The service was great. Had no problems until the next day when n I discovered one of the new tires was flat. Now I have to wait 2 days for someone to get the car and fix Had no problems until the next day when n I discovered one of the new tires was flat. Now I have to wait 2 days for someone to get the car and fix the problem. More
by JSNBHOME
Employees Worked With
thone of the new tirres was fla
April 24, 2024
Steve is an excellent mechanic. The prices for the repairs are not cheap but I have confidence that they are done right. The prices for the repairs are not cheap but I have confidence that they are done right. More
by MGABLEMAN
April 21, 2024
Terrible communication, and replaced the motor under warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer se warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer service is not good. More
by JRODSTAWICKI
Employees Worked With
