Boucher Buick GMC of Waukesha - Service Center

A very caring and above board person who is very thorough. He is also very personal. thorough. He is also very personal. More

My vehicle was towed to Boucher for a drivetrain issue. When driving in reverse the vehicle would stop without applying brakes and there was a loud metal on metal noise. They said they couldn’t replicate b When driving in reverse the vehicle would stop without applying brakes and there was a loud metal on metal noise. They said they couldn’t replicate but found a cracked exhaust manifold. When I picked up the vehicle a new noise was heard. Metal on metal noise front right wheel area and the drivetrain issue happened as soon is I returned home. The following day I took it to Bluemound Car care. They fixed both problems the same day. Drivetrain issue was a problem with the parking brake and the metal noise was an exhaust manifold nut wedged between the rotor and the dust shield. A manifold nut from the work the dealer did. More

Jason was awesome and the customer service was excellent. I appreciate the great response to my customer issues! I appreciate the great response to my customer issues! More

Customer. Service was absolutely outstanding. They took care of my vehicle like it was their own vehicle. I will definitely refer them to my friends and fami Service was absolutely outstanding. They took care of my vehicle like it was their own vehicle. I will definitely refer them to my friends and family More

Pleasant to work with, very accommodating, with great inventory. Purchased floor mats and my salesman even unboxed and installed them. inventory. Purchased floor mats and my salesman even unboxed and installed them. More

The service was great. Had no problems until the next day when n I discovered one of the new tires was flat. Now I have to wait 2 days for someone to get the car and fix Had no problems until the next day when n I discovered one of the new tires was flat. Now I have to wait 2 days for someone to get the car and fix the problem. More

Steve is an excellent mechanic. The prices for the repairs are not cheap but I have confidence that they are done right. The prices for the repairs are not cheap but I have confidence that they are done right. More

Terrible communication, and replaced the motor under warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer se warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer service is not good. More

I had a wonderful experience. It was quick and easy and got to take my car home same day It was quick and easy and got to take my car home same day More

The dealership was incredibly efficient from start to finish on my deal. Second truck in a row I’ve purchased here. finish on my deal. Second truck in a row I’ve purchased here. More