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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
536 Reviews

536 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 16, 2020

Very good This was my first dealings with Boucher, after purchasing a car from them. My maintenance experience was as pleasant as my dealings with them at the More

by ANNBOROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

We are so thrilled you have had positive sales and service experiences with us, Ann!

January 16, 2020

Helpfull input They informed me that my cabin filter was dirty, I said that I would changed it myself. they put it back in with leaves & debree that could have been More

by GENO_JAFFKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

Geno, we are very sorry to hear you were not completely satisfied with your service at our dealership. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600, so we can rectify this situation and make things right. We hope to hear from you soon.

January 16, 2020

Everyone was very professional. Thank you also to Jeff who drove me back and forth from work. Very nice man. Why does my review need to be at least 25 words. Annoying! More

by MDGTRON
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

We appreciate you taking the time to write this awesome review!

January 15, 2020

Quick and easy. I purchased my Buick Encore about 2 years ago from Boucher, and my experience with them was always positive. Coming for service is easy and my car loo More

by Katzmama1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias is the only one that I remember. He was very friendly and kind.
Jan 16, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad your service and purchasing experiences have been quick and easy for you! Thanks for sharing!

January 13, 2020

Oil/Filter change Boucher has always been top notch. Their work is quick and efficient. They always wash the car (if it in snot too cold). I have NEVER felt any sale More

by WMILLER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad we are able to provide you easy and efficient non-pressure service here at Boucher!

January 10, 2020

Fast, thorough, and friendly service I had a service appointment and the folks in the service dept made the visit quick, they were thorough in discussing the service process, and they wer More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin? , Martin Gutierrez
Jan 13, 2020 -

Boucher Buick GMC of Waukesha responded

We are so happy we were able to provide you with fast and efficient service here at Boucher!

January 09, 2020

Walked in w/o appt to get headlight replaced. Reggie gave me great service and all work was done that day. I will recommend you More

by KATHYTRINDL
Recommend Dealer
Yes
Employees Worked With
Reggie
Jan 09, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled you loved your experience with us, Kathy! We look forward to your next visit!

January 09, 2020

Got the job done in a quiet environment I got off to a rough start when I went to the corporately-related Chevy dealership down the street thinking my appointment was there, only to discover More

by TRC92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Large black guy whose name I missed/forgot
Jan 09, 2020 -

Boucher Buick GMC of Waukesha responded

We are so happy your visit went smoothly!

January 08, 2020

Great service! Very nice group of people that work here. Quick and affordable service! Great place to go for any vehicle needs. Very nice dealership! More

by MISAEL P
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bucio, Martin Gutierrez, Nick Larsen
Jan 09, 2020 -

Boucher Buick GMC of Waukesha responded

Misael, Thank you for sharing your positive experience with our service department!

January 04, 2020

Gr eat friendly service Fast, friendly customer service. Reggie was very helpful and even walked me out to my car after serviced, and opened my door for me. Told me to have a More

by ANNMARIE31G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie T
Jan 06, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

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