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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
511 Reviews

511 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 23, 2020

Fair Service Lack of information to me on why my auto was taking so long to be repaired, a phone call to me at home would have been proper. I had to call the follo More

by SSONEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall the people
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry for any miscommunication that may have occurred. We appreciate your feedback and use it as an opportunity to improve our service for next time. If you have any additional comments or concerns, please call us at 262-409-2600.

January 22, 2020

The staff were very professional and welcomed me as a customer. The place was very clean and the serviceman did an excellent job. Good job More

by BJ382
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are so glad you were able to feel comfortable and welcome at our dealership! Thank you for sharing!

January 21, 2020

15 year suv in for major service. Brought 15yr old SUV in for service. The Service Tech Mark did a excellent job addressing three major issues with my SUV. Very please with repair. More

by GREGORYGCP16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad Mark was able to take care of you and your SUV here at Boucher!

January 21, 2020

BUICK ENCLAVE: MAINTENANCE & REPAIRS ALL SERVICES WERE PERFORMED IN A TIMELY MANNER. WARRANTY WORK WAS ADVISED & COMPLETED. SERVICE WAS ACCOMODATING AND INCLUDED RIDE DROP OFF SERVICE. More

by TRYDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to write this awesome detailed 5-star review!

January 19, 2020

Preventative maintenance I appreciate the professionalism that I have experienced within this dealership. They have always been courteous and punctual. The added service of th More

by JBECKER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

January 16, 2020

Very good This was my first dealings with Boucher, after purchasing a car from them. My maintenance experience was as pleasant as my dealings with them at the More

by ANNBOROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

We are so thrilled you have had positive sales and service experiences with us, Ann!

January 16, 2020

Helpfull input They informed me that my cabin filter was dirty, I said that I would changed it myself. they put it back in with leaves & debree that could have been More

by GENO_JAFFKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

Geno, we are very sorry to hear you were not completely satisfied with your service at our dealership. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600, so we can rectify this situation and make things right. We hope to hear from you soon.

January 16, 2020

Everyone was very professional. Thank you also to Jeff who drove me back and forth from work. Very nice man. Why does my review need to be at least 25 words. Annoying! More

by MDGTRON
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jan 20, 2020 -

Boucher Buick GMC of Waukesha responded

We appreciate you taking the time to write this awesome review!

January 15, 2020

Quick and easy. I purchased my Buick Encore about 2 years ago from Boucher, and my experience with them was always positive. Coming for service is easy and my car loo More

by Katzmama1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias is the only one that I remember. He was very friendly and kind.
Jan 16, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad your service and purchasing experiences have been quick and easy for you! Thanks for sharing!

January 13, 2020

Oil/Filter change Boucher has always been top notch. Their work is quick and efficient. They always wash the car (if it in snot too cold). I have NEVER felt any sale More

by WMILLER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad we are able to provide you easy and efficient non-pressure service here at Boucher!

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