Boucher Buick GMC of Waukesha - Service Center

We were where there for leak in tire. Reggie T took care of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. More

Their customer service sucks I am a Latina I felt very discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at all Cory was not either I felt that favor were not calling me back with information I am the one who had to call capital one other bank. More

friendlyness most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. o most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. other than that Service was fine. More

GREAT team as Boucher. I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting th I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting the appoint into the schedule More

Quick stop Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third in 2021 or 2022. I am treated very well here. More

EXCELLENT SERVICE!! I was driving when I had a warning come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though I just showed up without an appointment he made sure that I was being taken care of in a timely matter. Turns out I had two bad tires with leaks. He got them on order, picked up and on my car in only a little over an hour. I cannot tell you how pleased and relieved I was. And during this time, Reggie came to advise what exactly was happening to keep me up to date. Boucher GMC is where I have had my last two vehicles leased from and serviced at and I will continue to do so. More

Almost Satisfied - Always Takes Forever Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be a bit longer, which I appreciated, but it is extremely frustrating when you have an appointment scheduled for a specific time that it takes double the time initial told. This isn't the first time something like this has happened here either. More

Fast and spot on! Great delivery and pickup service, and speedy! Perfect experience! From the time they came and picked it up to the time they brought it back was les Great delivery and pickup service, and speedy! Perfect experience! From the time they came and picked it up to the time they brought it back was less than 2 hours. More

Almost completely satisfied. Oil change and tire rotation went well. Dissatisfied that GM could not resolve our tire pressure issues. The day after the service appointment, the Oil change and tire rotation went well. Dissatisfied that GM could not resolve our tire pressure issues. The day after the service appointment, the tire pressure monitor indicated that each tire had a different pressure and continues to do so. How frustrating!!! More

Reggie was an absolute pleasure to work with. I appreciate the communication, as he called with findings, to let me know when it was ready, and followed up on his voicemail to make sure I knew the appreciate the communication, as he called with findings, to let me know when it was ready, and followed up on his voicemail to make sure I knew the car was ready. He is a true professional in every sense of the word. He walked me through my bill, made sure to answer each of my questions, and escorted me both to the service checkout as well as my car. If I need service again, I will be asking for Reggie by name. More