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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
511 Reviews

511 Reviews of Boucher Buick GMC of Waukesha - Service Center

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November 21, 2020

Your service department is the best I’ve ever dealt with. The service advisor was extremely helpful and courteous and the work was done in a timely manner More

by DANIEL_BARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 23, 2020 -

Boucher Buick GMC of Waukesha responded

We're happy your service visit at Boucher went smoothly, Daniel!

November 16, 2020

I was a little upset having to bring my brand new vehicle twice for damages done by the dealership. I was glad I was able to get a loner. but It was annoying to say the least. I live in franklin. Waukesha is More

by CJ.HEISEL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Piscitello
Nov 19, 2020 -

Boucher Buick GMC of Waukesha responded

CJ - we are sorry for any frustrations we may have caused you. If you would like to discuss this situation further, please don't hesitate to reach out to our Service Manager, Jim Piscitello, at 262-409-2600. We hope you'll give us another chance in the future.

November 13, 2020

Jeff was very professional as he spent plenty of time reviewing the car and all its functions. For a new product he was very knowledgeable. More

by SCOTTPSALBABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

November 11, 2020

Great service during my recent visit. Services provided were as requested and provided on a timely basis.I will have future services provided by Boucher Buick/GMC. More

by JMCOONEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Nov 18, 2020 -

Boucher Buick GMC of Waukesha responded

We look forward to your next visit!

November 09, 2020

The whole Team in the service Department was great! Also it was my first time using the shuttle and Jeff was also very helpful Thanks to the whole team! More

by sbuffalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
Nov 10, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

November 09, 2020

No problem. All awesome service. Car wash was nice, but No problem. All awesome service. Car wash was nice, but all water droplets dried all over the car. So that was not great. Could have been dried bet More

by KZIMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 10, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your review and feedback!

November 05, 2020

Everyone took great care of me as always. . they even went the extra mile in finding a tire recall that I wasn't aware of. Thanks so much More

by LOUIEMANAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
Nov 10, 2020 -

Boucher Buick GMC of Waukesha responded

It was our pleasure, Louie!

November 05, 2020

Great customer service The waiting room was very Great customer service The waiting room was very clean and comfortable. Every one was helpful and friendly. thanks for the time Thanks fo More

by carrieann620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 10, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing, Carrieann!

November 04, 2020

Bouche has always provided top service for my car, They get me in and out on time with no hassle. Staff is very friendly and provide excellent advice for keeping my vehicle in the best running order. More

by JLUPTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 10, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the positive review!

November 02, 2020

I was helped immediately when I arrived. The work on my car was done in an hour. I received information on other services my car might need. Everyone was friendly and very polite as always. I have been br More

by CRSHEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Nov 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your loyalty!

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