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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
511 Reviews

511 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 27, 2021

We have a GMC Canyon. They are always very friendly and prompt. I can count on the service being done right. I do like the service departments up beat attitude, especially now! More

by JKSTEINHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

We are thrilled you enjoy your service visits with us - thanks for sharing!

January 21, 2021

Had our Encore in for it's first oil change/tire rotation. Reggie Tobias greeted me within 30 seconds or so and wrote up the service order. He told me it would be finished in 45-60 minutes but was f More

by AKING1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

January 20, 2021

Great service every time! Very friendly people working in the service department. Reggie has helped me the last few times I brought my car in, and he’s great. More

by MICHELLERYAN83
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2021 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

January 16, 2021

No pressure, was a fast transaction and all departments was a pleasure to deal with! All my questions were answered and friendly staff to deal with! More

by ROOTERDHASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5-star review!

January 15, 2021

Always a great experience. Friendly staff and my vehicle is always well taken care of! I always know my car is in good hands when I go there! More

by KSCHNE09488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

January 12, 2021

1st time car buyer in 2018. very happy with purchase & now service department is another great area of the dealership. Service done right & on time. More

by New car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Jan 20, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher!

January 06, 2021

Reggie Topias was great to work with and Gregory Prince Reggie Topias was great to work with and Gregory Prince is always helpful. Did briefly deal with an internet person. Don't recall the woman's name. N More

by JOSEPHOBRIEN195107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Jan 12, 2021 -

Boucher Buick GMC of Waukesha responded

Joseph, thank you for the review and feedback! Please reach out to our General Manager, Scott Teigland, at 262-409-2600 to discuss your experience with an internet person further.

January 03, 2021

I called and confirmed the repairs with the service department 3 days prior to my appointment, but somehow one of the parts to fix my car was lost and I will need to come back. This is not the first p More

by CARRIEBACKUS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Piscitello
Jan 05, 2021 -

Boucher Buick GMC of Waukesha responded

Carrie - After you called to schedule your appointment, you called again days before adding concern about the headliner coming apart near the tailgate. Unfortunately, we are unable to order parts until after we can see the vehicle and diagnose the problem. Once you came in for your appointment, we looked at your car and ordered the correct part to fix the issue you were describing. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 if you would like to discuss this further.

January 01, 2021

So far, I have only scheduled an appointment for an oil change. It is early to rate this iupcoming service, but previuos service jobs were GREAT. More

by WMILLER30
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Misael Perez
Jan 05, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

January 01, 2021

Work was done in timely manner. . Washing the car at the end of the service is a nice touch. Everyone i came in contact friendly and courteous. More

by STYSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jan 05, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

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