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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
511 Reviews

511 Reviews of Boucher Buick GMC of Waukesha - Service Center

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June 25, 2021

Always friendly associates and they always take care of my needs. Love the snacks! More

by DENNISBRUKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
June 21, 2021

Reggie is great to work with for all your service needs. More

by GARY100551
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
June 19, 2021

Great service and communication. We were able to find comfort knowing our vehicle was being taken care of. That’s why we keep coming back to Boucher. More

by WJESCHKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Perez
Jul 07, 2021 -

Boucher Buick GMC of Waukesha responded

Wow! Thank you for the kind words. Our service team does everything they can to provide quality service at a reasonable price. We are happy to hear your experience with us was a positive one! We look forward to assisting you in the future!

June 19, 2021

Always great service Reggie does a wonderful job. They always get the car out quickly and give updates with any issues and concerns. I recommend them to everyone. More

by HAMMY416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
June 19, 2021

From scheduling, check in, and rolling me out the door, my service experience was delivered by very professional and courteous people. Will return. Highly Recommend. More

by DREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
June 08, 2021

Work was done perfectly and on time and they discovered another repair that we weren't aware of and scheduled it. We were very satisfied. More

by AUNTJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Jun 15, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you so much for sharing! We are thrilled to hear that your experience with us was a positive one. Please let us know if there is anything we can help you with. Take care!

June 08, 2021

Everything went so smooth. Fixed by sensor problem easy. I had new tires installed. Perfect ride. They washed my truck. Done quickly and efficiently Great experience. More

by K3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 15, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5-star review! At Boucher, we strive to make servicing your vehicle as simple as possible. We thank you for your business and look forward to seeing you again soon!

June 02, 2021

They got both of my cars in quickly and were done swiftly. I loved that they opened the car doors for my daughter and I. More

by DJANKE003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 08, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to leave us a review! At Boucher, our dedicated staff goes above and beyond to provide the best possible customer service available. Your kind words are a true sign we've been able to accomplish just that. Please don't hesitate to reach out if there's anything else we can help you with. Take care!

May 24, 2021

Miz and Jeremy did a great job with my Acadia transmission issue. I would highly recommend Boucher GMC of Waukesha for your vehicle service as well as new vehicle purchases. My kids purchased a n More

by sdavis19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Perez
May 25, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for your detailed review, it is very helpful! We are pleased we could help you in both service and sales. Thank you for trusting Nick with finding the correct vehicle for you- we will pass on the kind words!

May 20, 2021

They didn’t explain what they were doing to the car, they ask me what I wanted to get done to the car, the person appear to be in such a hurry that when I try explaining a problem he was desperate for me to More

by GV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alec Austin
Jun 02, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to leave us a review. We are sorry to hear that you had a frustrating experience with us. Please contact our Service Manager Jim Piscatello at 262-409-2600 to discuss this issue further. We hope to hear from you soon.

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