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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
511 Reviews

511 Reviews of Boucher Buick GMC of Waukesha - Service Center

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March 27, 2022

I bought a new 2022 Yukon XL. The valves went out in it. They were able to get the truck back to me within a week. Amazing. With parts hard to find this is unheard of. They were g More

by MBEELER0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
Apr 06, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the wonderful review! We appreciate your business.

March 15, 2022

Parts took 3 weeks. loaner truck broke and did not have another one. truck was returned with out protection floor or seat. Def tank was replaced. that morning fill More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie
Mar 25, 2022 -

Boucher Buick GMC of Waukesha responded

Brian - Thank you for your feedback. We'd like to apologize for any frustrations we have caused. Here at Boucher, we strive to provide the best customer service possible for our clients but it sounds like on this occasion we were far from the mark. We'd like to discuss with you what went wrong and also see how we can make it up to you. At your earliest convenience, please contact our Fixed Operations Director Chris Hanson at 262-409-2600. Again, thank you for your feedback. We look forward to our future conversation.

March 14, 2022

Boucher has been very easy to work with, and willing to be flexible on scheduling. Made it easy to get the work done! More

by MSMITH087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey
Mar 23, 2022 -

Boucher Buick GMC of Waukesha responded

Great to hear! Thank you!

March 14, 2022

Service and associates were very professional. The facility was welcoming and clean. Services were handled in a timely manner. More

by STEPHENRSCHMIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske, Reggie Tobias
Mar 23, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

March 14, 2022

The service department is great. They take good care of your vehicle and have a really nice waiting area with snacks and beverages while you wait. More

by PAMELANN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 23, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the review! We appreciate your business!

March 10, 2022

Super friendly, personable, and straight forward, no bs from these guys. Service is pretty quick as well. More

by Derek P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Derek, we appreciate the excellent review!

March 10, 2022

Always love detailed service! They pay attention to detail, provide transportation, and great follow up. More

by PATRELOAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the positive feedback.

March 09, 2022

The staff was very kind and polite during my visit. They have a great waiting area for working, plus snacks and drinks. More

by RideInStyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the great feedback!

March 09, 2022

Amazing Amazing Amazing Amazing Amazing Amazing Amazing Amazing !!!!!!!! Everyone and Everything Was AMAZING!!! Everyone at Boucher s top notch and the smoothest I've ever experienced!! Thank you!! More

by GINO.CARINI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Misael Perez, Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Wow, Gino! Thank you so much for your kind words. We appreciate your business.

February 24, 2022

Quick and easy process. Staff very friendly and also very detailed report. I will recommend 👌 More

by KIKO0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 01, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5 stars!

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