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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
533 Reviews

533 Reviews of Boucher Buick GMC of Waukesha - Service Center

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November 07, 2023

Simply amazing! !! Sales and especially service, are top notch… I will recommend this dealership to my friends More

by CADDYSHACK3469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Melk
Nov 08, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

November 05, 2023

Thank you for always being there with help with my vehicle. Please next time though please check My fluids. More

by BEYERSDORF.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Boucher Buick GMC of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

October 31, 2023

Staff is very knowledgeable and friendly. I highly recommend Boucher. They negotiated fairly including my trade.. More

by SFULTON
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tieg
Nov 01, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation, and have an amazing day!

October 13, 2023

Boucher GMC has fantastic customer service. From Nick Majeske in sales to Dwight Johnson in service, I know I will be treated with kindness and respect. The facility is always clean. Staff is a More

by Laura B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Majeske
Oct 27, 2023 -

Boucher Buick GMC of Waukesha responded

Hi Laura, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

October 11, 2023

Thanks to the Boucher staff for making my car buying experience at your dealership an amazing experience. More

by Wetia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember everyone's name,sorry.
Oct 27, 2023 -

Boucher Buick GMC of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

October 03, 2023

The video about my car repair was really neat. Never saw that before. It’s helps me know the repairs are honest. More

by Sploonky77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you're ever in need of more help, please let us know!

October 01, 2023

Just recently had an oil change and was very pleased with my service. Also, the gentlemen helping me was very respectful and did not push me to have service for my vehicle when it did not need it. I also rec More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share, Marie! We're happy that our team was able to provide you with the high-quality service. Please let us know if we can ever help you in the future.

September 27, 2023

Exceptional service from the representatives, very helpful tonfirst time buyers, can't thank them enough More

by maxtolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Sondrol
August 25, 2023

I made an appointment t for oil change and to get my steering wheel straight. I asked for a ride to work. The driver was not there and I had to Uber. I did not get a call when the car was done. I ca More

by ARISLOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxx
Aug 29, 2023 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rob Heaney, Service Manager 262-409-2600

August 24, 2023

I had a 10:00 appointment and when I got there they said the tires wouldn’t be in till 10:30. They offered to shuttle me home but I had no problem waiting a couple of hours. For some reason they took my Yuk More

by Mikeglisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney, Service Manager 262-409-2600

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