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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
511 Reviews
Call Service Center (262) 254-7195

511 Reviews of Boucher Buick GMC of Waukesha - Service Center

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May 06, 2023

My sales process went very well. I have been very pleased with Nick both this time and with the previous Yukon. More

by DENNISHANDROW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for the five-star rating! It has been a pleasure serving you, Dennis. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha; we look forward to having you as one of our valued customers for many more years to come.

May 04, 2023

Our experience at Boucher was very good. I certainly will recommend Boucher GMC to anyone we know who is interested in a GMC. We will be back because Alex got us a great deal. More

by JW_KNOEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Johnson was our salesman and he did an outstanding job selling us a car., Reggie Tobias
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May 05, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with Alex and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

May 05, 2023 -

JW_KNOEBEL responded

Everything was very good. We love driving our new car. We will be back in three years.

April 28, 2023

Checked my car thoroughly for an upcoming road trip. I’m confident car will be good for the long drive. More

by ACWILLS
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 02, 2023

When I bought the car I was told I would receive a car wash every service, I did not More

by STINGRAYCORVETTE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney, Service Manager 262-409-2600

March 29, 2023

They found the vehicle I read wanted and take great care in serving all my needs More

by WILLIAM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2023

My experience went very well. Nick and staff did a great job and the process went smoothly. Thank you!! More

by DENNISHANDROW
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
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Mar 28, 2023 -

Boucher Buick GMC of Waukesha responded

Dennis, Thanks for sharing about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon!

March 11, 2023

Great oil change…a clean car after with a car wash would of topped it off. More

by CONTOAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this helpful feedback!

March 09, 2023

Kasey (not sure if I'm spelling it right) in the service department is very professional and friendly! I had recall work done on my car and she kept me informed along the way. Excellent customer service, More

by jaks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
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Mar 11, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2023

Was expecting the wait to be 1. 5 hours, work was completed under 1 hour. More

by JOHN@THECABINETMAKERWI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Mar 03, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for your review. We're glad we were able to help. Thank you for choosing Boucher Buick GMC of Waukesha, John. We appreciate your business and hope to see you again soon.

March 03, 2023

The purchasing process went well. My sales person Nick was very helpful though out the process. The Finance Department was also very helpful. More

by DENNISHANDROW
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Dickson
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Mar 03, 2023 -

Boucher Buick GMC of Waukesha responded

Dennis, Thanks for sharing about your experience with Boucher Buick GMC of Waukesha. Nick and our team appreciate your business and hope to see you again soon!

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