Boucher Buick GMC of Waukesha - Service Center

Staff is very knowledgeable and friendly. I highly recommend Boucher. They negotiated fairly including my trade.. I highly recommend Boucher. They negotiated fairly including my trade.. More

Boucher GMC has fantastic customer service. From Nick Majeske in sales to Dwight Johnson in service, I know I will be treated with kindness and respect. The facility is always clean. Staff is a From Nick Majeske in sales to Dwight Johnson in service, I know I will be treated with kindness and respect. The facility is always clean. Staff is always friendly and accomidating. I would recommend this dealership 100 percent. More

Thanks to the Boucher staff for making my car buying experience at your dealership an amazing experience. experience at your dealership an amazing experience. More

The video about my car repair was really neat. Never saw that before. It’s helps me know the repairs are honest. Never saw that before. It’s helps me know the repairs are honest. More

Just recently had an oil change and was very pleased with my service. Also, the gentlemen helping me was very respectful and did not push me to have service for my vehicle when it did not need it. I also rec my service. Also, the gentlemen helping me was very respectful and did not push me to have service for my vehicle when it did not need it. I also receive a video of my service and I was very impressed. More

I made an appointment t for oil change and to get my steering wheel straight. I asked for a ride to work. The driver was not there and I had to Uber. I did not get a call when the car was done. I ca steering wheel straight. I asked for a ride to work. The driver was not there and I had to Uber. I did not get a call when the car was done. I called and the guy said he forgot to call me. The shuttle driver had left so I had to Uber again. The wheel was not fixed. I asked why. We did a check and it wasn’t out of alignment. I told him that I knew that and I asked for the wheel to be straightened. Everyone who drives with me sees it is crooked. I asked to have the front and back sensors ordered as I got a letter they were now availabele. My salesperson had never told me they were on back order. Then I got a letter almost a year later. The guy told me that they were probably ordered by my sales person and they would let me know when they were in. I told them they were not ordered. He said oh I will check. He checked and they were not ordered. He said he ordered them. I think they have terrible service. More

I had a 10:00 appointment and when I got there they said the tires wouldn’t be in till 10:30. They offered to shuttle me home but I had no problem waiting a couple of hours. For some reason they took my Yuk the tires wouldn’t be in till 10:30. They offered to shuttle me home but I had no problem waiting a couple of hours. For some reason they took my Yukon to their Cadillac dealership to have the tires installed about 2:00 he came in and told me they were having problem having the tires seal. No way can it take 4 1/2 hours to install 4 tires. My guess is the tires didn’t arrive at 10:30. More

Great organization . .. super clean and very friendly ... true professionals! Nick Majeske was great to work with! .. super clean and very friendly ... true professionals! Nick Majeske was great to work with! More

Always clean, friendly environment. Nick makes us feel welcome, acknowledges our concerns and exceeds our expectations during every encounter. We have been to many dealerships and rare Nick makes us feel welcome, acknowledges our concerns and exceeds our expectations during every encounter. We have been to many dealerships and rarely received this kind of exceptional experiences. More