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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
533 Reviews
Call Service Center (262) 254-7195

533 Reviews of Boucher Buick GMC of Waukesha - Service Center

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March 09, 2024

Always feel welcome and cared for. Well done Nick, well done! Keep up the good work More

by K.PIERCE78
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 11, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that Nick was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

March 06, 2024

Scheduled vehicle for service. Dealership had the car all day Friday. Never called to say if it was done. Called Saturday to get an update. Was told they couldn't find the vehicle. More

by Markkammenzind
Recommend Dealer
No
Employees Worked With
Kacey
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Mar 06, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Mark, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

March 05, 2024

Just in fir an oil change No issues. Long wait otherwise fine Nice waiting area More

by FANDDBEDNAREK
Purchase Time
Recommend Dealer
Yes
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Mar 05, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

February 29, 2024

Just fine tried to have me pay for a new battery when ny car is a year old with 12000 miles on it dah. More

by terrie
Recommend Dealer
Yes
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Mar 01, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Terrie, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

February 28, 2024

Great experience; Jason went over my options regarding the needs of my vehicle. Friendly and easy to understand More

by HGERB26
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
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Feb 29, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are lucky to have Jason on our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 15, 2024

They worked with me until I was satisfied and didn't pressure me and gave me different options More

by schneid52
Recommend Dealer
Yes
Employees Worked With
Nick Majestic
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Feb 16, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2024

All around Great Service ! !! Boucher Buick GMC is Number One !!!!! Go see Scott for a Great Deal Today !!! More

by RACRIV
Recommend Dealer
Yes
Employees Worked With
Scott
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Feb 15, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We hope to be of service to you again in the future.

February 11, 2024

They used to meet you at the intake area. They don't do that anymore. They seem to not care about your disability issues. More

by MELVIN4
Recommend Dealer
Yes
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Feb 15, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Melvin, we regret to hear that your recent experience was anything less than exceptional. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

February 10, 2024

Great service. ..fast and efficient and professional. Great waiting room with wonderful snacks. This is what excellent customer service is all about. More

by Uphlah
Recommend Dealer
Yes
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Feb 15, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2024

Was great. Only needed to remind them about car wash! That they forgot to do More

by Schiconas
Recommend Dealer
Yes
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Feb 09, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Schiconas, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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