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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
514 Reviews

514 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 19, 2025

I was visiting my daughter after my Buick stalled on I 295. The service manager worked me into a full schedule and did a full check of the computer, ignition, and fuel systems. Found the problems and fixe More

by Bosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

January 18, 2025

I highly recommend Boucher GMC, everyone I spoke to or messaged with was very polite and professional. I mainly worked with Chris Baker he was so on top of everything going on with the vehicle I purchased More

by phoebe's
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baker*****
Jan 19, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you, Phoebe, for the kind words for Chris and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

January 18, 2025

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! More

by MARC.SCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Dakin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Boucher Buick GMC of Waukesha responded

Marc, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

January 03, 2025

My first time dealing with an auto repair on my own and I admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me thr More

by S~
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and the team met your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

December 31, 2024

My wife purchased her SUV 2 years ago and I continue taking her vehicle to this dealership due to the great maintenence service they provide More

by jlazcon89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Boucher Buick GMC of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

December 21, 2024

Our salesperson Tanner was more than helpful with our purchase and would recommend him to family and friends looking to purchase a vehicle. The dealership seems like a well run company. More

by MHALEY68
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Boucher Buick GMC of Waukesha responded

Congratulations on your new purchase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tanner and our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

December 11, 2024

The entire team was professional, friendly, very timely and respectful. I would say: well done team! More

by Lynn Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Dakin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk who helped me
Dec 12, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review, Lynn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

December 02, 2024

Clean, friendly and keeps you informed of your vehicles service progress. Communication is good as well. More

by MEG.LEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much, Meg, for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

November 28, 2024

Great experience! Thanks you and I will be back soon. Hopefully not too soon though… More

by Sarchet84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

November 27, 2024

Need to improve on communication skills. Also need to make sure to read the service form the customer filled out. Had missed the main reason (brakes) that I brought the car in and said the c More

by TATS_BIG_BRAT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

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