Boucher Buick GMC of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Quick, courteous, service. I had an 11am appointment that I arrived on time for. The service department efficiently entered my info and I was on my way. The service was done I had an 11am appointment that I arrived on time for. The service department efficiently entered my info and I was on my way. The service was done quickly & professionally at the time that was promised. More
Nick our salesman was awesome as usual!!! We have dealt with Nick Majeske since we started using Bouche as our dealership. If we call Nick with a question and he is busy with another customer We have dealt with Nick Majeske since we started using Bouche as our dealership. If we call Nick with a question and he is busy with another customer he always gets back to us soon as possible. Our family (my husband and I, daughters and grandchildren) now refer to him as "Nick, our car guy" He is a major asset to Boucher Buick GMC!!! More
Service needs to do better What started off to be a normal service visit quickly turned out to be a bad one. Due to a miscommunication from a service advisor and I and having to What started off to be a normal service visit quickly turned out to be a bad one. Due to a miscommunication from a service advisor and I and having to deal with Alex the Service Manager was not a pleasant experience at all. No matter how little or big the job all customers should be treated highly. Not only did I feel belittled but I will not be returning. It’s sad because when I had to go back to correct some issues that were left on my vehicle, Chris was phenomenal and really went above and beyond but I wish that treatment was given all along from the others. It was too late. That location being so convenient it is unfortunate that I refuse to go back and risk another mishap. More
Outstanding Experience Alex Johnson is amazing, very professional, knowledgeable, and trustworthy! Got me an excellent deal, his Mngr even lowered the price after I had I b Alex Johnson is amazing, very professional, knowledgeable, and trustworthy! Got me an excellent deal, his Mngr even lowered the price after I had I been quoted a higher price Will be recommending him and his dealership to family friends, co-workers,neighbors,etc! Very happy with their attention to details and sincerely selfless attitudes! More
Boucher GMC is easy to deal with Luke and Derek were easy to deal with. Derek answered all my questions. He was helpful without being pushy. Everyone at the dealership was friendly Luke and Derek were easy to deal with. Derek answered all my questions. He was helpful without being pushy. Everyone at the dealership was friendly. More
Oil Change I had my oil changed and tires rotated. Everyone was very friendly and kept me updated on their progress. It didn't take long and they honored a cou I had my oil changed and tires rotated. Everyone was very friendly and kept me updated on their progress. It didn't take long and they honored a coupon I had from a previous Boucher dealership that moved. More
Oil change I was very impressed with the customer service I came in for oil change and he found other issues wrong with the vehicle they will remedy the situatio I was very impressed with the customer service I came in for oil change and he found other issues wrong with the vehicle they will remedy the situation and it was all positive More
Acadia needed repair during strike Thank you to Jason and Peter who explained everything that was going on and made sure I had a ride to and from work. This went on for weeks. Customer Thank you to Jason and Peter who explained everything that was going on and made sure I had a ride to and from work. This went on for weeks. Customer service was top notch. Thank you all!!!! More
Oil change and rotation Service writer was a little arrogant. I asked to check tire pressures to 50lbs due to being oversized aftermarket size. He stated they wcould only f Service writer was a little arrogant. I asked to check tire pressures to 50lbs due to being oversized aftermarket size. He stated they wcould only fill to manufactor recommendations. I said just leave them alone then. He was just kind of a jerk acting like he knew more than me. On my way home I notice the tech took air out of my tires to 35. I am not happy about that. Next time I will stress not to touch the air pressure. Bf goodrich recommends 50lbs in my tires. Other than this experiance. I have always been extremely satisfied with Bouchers service. More
Worth the visit!! The staff at Boucher Buick GMC of Waukesha were very kind and supportive through out the entire experience. They worked with in our parameters and wer The staff at Boucher Buick GMC of Waukesha were very kind and supportive through out the entire experience. They worked with in our parameters and were able to put a deal together that was exactly what we were hoping for. Husband loves his new Encore and We love that we got the deal we needed! Thank you to everyone who made it happen! More