Boucher Buick GMC of Waukesha

Best Sales(NEW) Team Ever! The start of the year, my fiance & I were going through a Total Loss of our previous vehicle from another dealership. The finance company we leased th The start of the year, my fiance & I were going through a Total Loss of our previous vehicle from another dealership. The finance company we leased through were taking there sweet time. We reached out to the Boucher group at GMC, and with the help of Gregory Prince, Tony, & Cory in Waukesha. They were able to obtain a vehicle for us just in the nick of time. This would not of been possible without them, they were always there when we called. There was never not a follow up day where I did not hear from them. They were always consistent and always looking out for our needs. They seriously turned our year around for the better. My Fiance & I are now proud owners of a NEW GMC Terrain. Again thank you so very much Greg, Tony, & Cory. We are super grateful for everything you have done for us. We will not forget this and we will return in the future. More

Friendly fun dealer ship third car I lease from Gregory. Cory in finance had all the paperwork ready and signing went smoothly very good experience Cory in finance had all the paperwork ready and signing went smoothly very good experience More

Excellent Service The service team is great to work with as always. They are friendly and efficient. They go the extra mile to make sure your experience is special. The service team is great to work with as always. They are friendly and efficient. They go the extra mile to make sure your experience is special. More

At Boucher Buick GMC of Waukesha they go above and beyond to get you the car you want! Gregory Prince was very helpful throughout the whole process! to get you the car you want! Gregory Prince was very helpful throughout the whole process! More

Misael accommodated me with my two business vehicles, was able to diagnosis and repair vehicle in a timely fashion so that we could get the truck back out on the road generating capital for our company. able to diagnosis and repair vehicle in a timely fashion so that we could get the truck back out on the road generating capital for our company. More

Great Employees I was in for an oil change, tire rotation, and regular maintenance. The service was fast. Only one negative comment - the car was not washed. We ha I was in for an oil change, tire rotation, and regular maintenance. The service was fast. Only one negative comment - the car was not washed. We have always looked forward to having the car washed when it was brought in for service. More

Service appointment for front camera and adaptive cruise. Arrived 15 minutes early for 2:00 pm appointment. Was checked in by Misael Perez. Gave him information on DIC alerts to service front camera and adapt Arrived 15 minutes early for 2:00 pm appointment. Was checked in by Misael Perez. Gave him information on DIC alerts to service front camera and adaptive cruise control not available. Had a seat in your lounge and worked on my PC and your wi-fi. After an hour or so, Misael advised that the problem was not fixed and would require another three hours of diagnosis for over $400 and another appointment. I said I would pack up and come to his desk to schedule the next date for service. He asked if I would like a car wash; I said yes and asked that he advise me when ready. Then another half hour goes by. I check, Misael is on the phone. I wait another 15 minutes. He's still on the phone and I need to get to another appointment. I look to find my vehicle in front of the exit door and not washed, so now I've wasted 45 minutes and need to leave. I find Kimberly, who finds my key fob, gets a wave from Misael, who's still on the phone, and she lets me out. No paperwork, no follow up appointment. First time I've had a disappointing experience at Boucher GMC. More

Pleasant Professional, courteous, they listened to what I was interested in and looking for and set out to find it, even going to one of their other dealership Professional, courteous, they listened to what I was interested in and looking for and set out to find it, even going to one of their other dealerships to bring me a car to look at and test drive. More

My wife and I met Nick at a NYE party and right away knew he was the person we would be buying from. And we live in Chicago 2 hours away! Very knowledgeable & professional. Everyone we had contact with in t he was the person we would be buying from. And we live in Chicago 2 hours away! Very knowledgeable & professional. Everyone we had contact with in the dealership was really helpful and courteous. And the buying process was smooth and painless. Thanks guys! I’ve already referred friends to give you a call. More

No one called me to tell me my car was ready to go. The dealer had it all day for a simple oil change and routine maintenance. dealer had it all day for a simple oil change and routine maintenance. More