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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,108 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,108 reviews

December 24, 2019

Best car buying experience ever, bar none This was the best vehicle purchase experience I have ever had, bar none. Martin and the team provided great information and advice throughout the enti More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Gutierrez
Dec 18, 2019 -

Boucher Buick GMC of Waukesha responded

It is awesome to hear Martin and the rest of the Boucher team was able to keep you informed and stress-free throughout the whole buying process! We will definitely be sure to continue to provide you with the best service possible for future visits! Safe travels.

December 24, 2019

Car not inspected Took the car In for an oil change, and Everytime it's supposed to come with a complimentary inspection. After the last oil change I found the rear sp More

by TNTATGE1387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor not listed
Dec 26, 2019 -

Boucher Buick GMC of Waukesha responded

Thank you for your feedback. We are so sorry to hear about your negative experience with us. We would like the opportunity to speak further about the situation you have described. Please contact us at 262-409-2600, we hope to hear from you soon.

December 24, 2019

2016 Denali So far so good w the work that was done. They had my car for over a week, but they gave me a loaner that could seat the same amount of people so I was More

by DDB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember who helped me
Dec 26, 2019 -

Boucher Buick GMC of Waukesha responded

Thank you for your feedback.

December 23, 2019

oil chg gregory was a delight to work with is very accommodating i had great service from him and an all around nice guy to work with More

by WHTTYGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Boucher Buick GMC of Waukesha responded

Thank you so much for sharing!

December 23, 2019

Maintenance Team is always fantastic and Boucher. jim and his team go above and beyond everytime to make sure my car is fixed correctly but also to make recommen More

by JOSEPH.SMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
Dec 26, 2019 -

Boucher Buick GMC of Waukesha responded

We appreciate the 5-stars, Joseph!

December 23, 2019

Awesome experience Great customer service. Great atmosphere. All questions answered to my satisfaction. Loved all the variety of drinks and snacks. Bathrooms were except More

by ERINMCCARTHYCOURTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bucio
Dec 26, 2019 -

Boucher Buick GMC of Waukesha responded

We appreciate your thoughtful review of our dealership, Erin!

December 21, 2019

Professional, great service This was my second vehicle purchase from the dealership and as in the first, I was very satisfied with the professionalism and service that I received More

by jeffroem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Boucher Buick GMC of Waukesha responded

Thank you for this very kind review, Jeff! It is so great to hear you had a positive experience with us! We hope to see you again in the future!

December 21, 2019

ALLWAYS GREAT THIS IS ARE SECOND GMC GREGORY WAS GREAT TO WORK WITH BOUCHER IS ALLWAYS BEEN GOOD TO US THANKS AGAIN TO ALL WHO HELP US More

by PLSPARKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Boucher Buick GMC of Waukesha responded

Thank you for this awesome review! We are glad you have had success with Gregory and our dealership! We hope to see you again!

December 21, 2019

Great service Martin was a great sales man. Everyone was happy to assist and very polite. I will definitely go back to purchase or lease another vehicle and I will More

by JDS4405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Gutierrez
Dec 23, 2019 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing your kind words about Martin and the rest of the Boucher Team! We look forward to seeing you again! Let us know if we can assist you with anything!

December 19, 2019

Oil change I felt scammed by being told I could not use GM points, They did not check filters and recommended windshield wiper replacement And new car More

by ANN.MASSARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Dec 27, 2019 -

Boucher Buick GMC of Waukesha responded

Ann, we are very sorry for any frustrations we have caused you. If you would like to discuss things further, please contact us at 262-409-2600. We hope to see you again.

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