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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,108 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,108 reviews

February 21, 2020

very good Friendly Very good service Easy to work with Great results of the service. Technician was also verhelpful and explained everything he did with helpful More

by rbadic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Boucher Buick GMC of Waukesha responded

We are so glad our Service Department was able to make your experience a positive one! We hope to be of service to you again!

February 17, 2020

Easy to work with and very pleasant. Great results of the service. Technician was also very helpful and explained everything he did with the protection pkg. Great job team! More

by DAVEMARDON87
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review, Dave!

February 16, 2020

new buick enclave purchase We bought a new 2018 Buick Enclave. driving it home we heard a loud whistling noise around right front door. Called dealer they passed me to service, More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Gutierrez
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

Dave, we are incredibly sorry you had a frustrating and unsuccessful sales experience with us. When you have the opportunity, please contact our General Manager, Scott Teigland, at 262-406-2600 so we can go the extra mile and make things right. We hope to hear from you soon.

February 14, 2020

Very good service Friendly. Very good service. Very speedy. Answered all my questions. Waiting room was pleasant with lots of snacks and soda drinks. Lounge had c More

by BBROMEISL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad we were able to provide you with quality service and a comfortable area with soda and drinks to relax while you waited!

February 13, 2020

Great service and staff, and I will call Boucher my dealer, for riding with me, every mile! Another great visit and service. Pass that along! More

by CLARKIE0
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Perez
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your kind words! Give us a call if anything comes up and we'll always be happy to help you out!

February 12, 2020

Reggie was very professional, visit was smooth and relatively quick. One of the better visits I have had. Recall addressed, the works and a car wash in about an hour and 15 minutes which is the most e More

by MJLAWREN98
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad you had a great service visit with us! At Boucher, we strive to make servicing your vehicle as easy as possible and it sounds like Reggie was able to do just that. Thanks for the review and we look forward to your next visit!

February 12, 2020

As expected Dealer service center met my expectations . Staff was courteous, prompt and professional.. waiting area was clean and comfortable . Expected 2 hour wa More

by jflynn10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get names
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

February 07, 2020

I ALWAYS have to wait 2 hours for my oil change every time I come and I have been coming there for 4 years. That makes me feel undervalued as a customer. I stopped a year ago because I didn't like the wa More

by SHANNESSWRILEY
Recommend Dealer
No
Employees Worked With
Misael Perez
Feb 17, 2020 -

Boucher Buick GMC of Waukesha responded

We are very disappointed to hear you were not completely satisfied with your oil change service visits here at Boucher. Unfortunately, we are unable to find your name in our system, but we would like to go the extra mile and make things right. Please contact our Service Manager, Jim Piscitello, at 262-409-2600. We hope to hear from you soon.

February 06, 2020

Oil Change and Antenna Repair I came in for a routine oil change, but had accidentally broken the antenna off of the rear of my car! When I walked in to make the oil change appoint More

by ANGIE.TOTH24
Recommend Dealer
Yes
Employees Worked With
Martin Gutierrez, Misael Perez
Feb 10, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing about your positive experience with us, Angie!

February 04, 2020

Greatest service experience I have ever had! Very clean and friendly environment, all employees seem to enjoy their work especially the service writers and sales staff. Most helpful staff, I am c More

by tlpbep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Feb 06, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for leaving such a wonderful review!

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