Boucher Buick GMC of Waukesha

Quick stop Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third in 2021 or 2022. I am treated very well here. More

friendlyness most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. o most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. other than that Service was fine. More

Started off with great service! Confusion did arise, possibly due to lack of communication between sales and management. Boucher Waukesha took care of my family and worked out all kinks. They proved why possibly due to lack of communication between sales and management. Boucher Waukesha took care of my family and worked out all kinks. They proved why they are one of the top. Eventually everything ended well. Thank you More

EXCELLENT SERVICE!! I was driving when I had a warning come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though I just showed up without an appointment he made sure that I was being taken care of in a timely matter. Turns out I had two bad tires with leaks. He got them on order, picked up and on my car in only a little over an hour. I cannot tell you how pleased and relieved I was. And during this time, Reggie came to advise what exactly was happening to keep me up to date. Boucher GMC is where I have had my last two vehicles leased from and serviced at and I will continue to do so. More

Been a longtime customer of about 10 years. Have always been pleased with the level of service until this last vehicle purchase. The young man n the service department never seems to know what’s going on a been pleased with the level of service until this last vehicle purchase. The young man n the service department never seems to know what’s going on and always seems confused. More

Great experience. We have purchased many cars from Nick. He makes it fun and easy. I don’t think I have twenty five words to describe it He makes it fun and easy. I don’t think I have twenty five words to describe it More

Gregory and Tony were great, The were able to source a vehicle that they didn’t have in stock, make sure I would be happy with the options, and get it available and ready in a couple of days. They worked vehicle that they didn’t have in stock, make sure I would be happy with the options, and get it available and ready in a couple of days. They worked hard for the sale! More

First love my vehicle second would I buy from them again No I been waiting since April to have my car top cross bars installed they tell me I need a part they can not seem to get and I'm still waiting patie No I been waiting since April to have my car top cross bars installed they tell me I need a part they can not seem to get and I'm still waiting patiently but my patients is running out looks like I will have to go to a different dealership to have this issue taken care of More

Almost Satisfied - Always Takes Forever Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be a bit longer, which I appreciated, but it is extremely frustrating when you have an appointment scheduled for a specific time that it takes double the time initial told. This isn't the first time something like this has happened here either. More

Outstanding customer service. From start to finish Gregory Prince exceeded my expectation. My experience started with not feeling pushed. Gregory just sat and listened to what I wa From start to finish Gregory Prince exceeded my expectation. My experience started with not feeling pushed. Gregory just sat and listened to what I was really looking for then guided me to the right fit car one we looked at. My decision was made during the test drive. I ended up detouring our ride, so I could show my wife. Since the purchase I have had to stop in a few times to pick up items I ordered online. (another easy process), and staff members treated me like I just came home! Boucher Buick GMC, Great job! Gregory, thanks for everything. I have a feeling I’ll be part of the Buick family for a longtime. More