Boucher Buick GMC of Waukesha

Purchase of a new vehicle. We cannot thank the Boucher GMC enough for our recent vehicle purchase experience. The process was quick, efficient, personable and met all of our ne We cannot thank the Boucher GMC enough for our recent vehicle purchase experience. The process was quick, efficient, personable and met all of our needs. More

Missing floor mats 2020 3500 HD Dinali Never received floor mats for truck,requested at least four times, Alex said he has not heard back from GMC, Truck was pulling to the right Needs fron Never received floor mats for truck,requested at least four times, Alex said he has not heard back from GMC, Truck was pulling to the right Needs front end alignment service center could not do it truck was too big, Service recommended to drive it to Racine Wisconsin for a front end alignment it was off dealer made the adjustment. More

Accessories Jeff was great about helping me with accessories for my new car purchase. I really appreciate him going above and beyond to help me. Thanks! Jeff was great about helping me with accessories for my new car purchase. I really appreciate him going above and beyond to help me. Thanks! More

I brought my truck in for an oil change. They found a leaking oil cooler line and replaced it under warranty. Always been treated kindly. leaking oil cooler line and replaced it under warranty. Always been treated kindly. More

The first service The service was good. Recall was completed while the vehicle was there. The service was completed in a timely manner. Reggie Tobias very helpful and c The service was good. Recall was completed while the vehicle was there. The service was completed in a timely manner. Reggie Tobias very helpful and courteous. More

Using the online schedule was absolutely frustrating. Took multiple attempts to get service appointment scheduled. At arrival to appointment it wasn’t on the schedule. Reggie was finally able to see it i Took multiple attempts to get service appointment scheduled. At arrival to appointment it wasn’t on the schedule. Reggie was finally able to see it in one area but it was missing information. More

Fairly fast easy transaction. I purchased a used Acadia from out of state and they delivered what they advertised. I’ll buy from here again. from out of state and they delivered what they advertised. I’ll buy from here again. More

My reason for the 3 star review is that I had bought and had installed 4 new tires in Nov/Dec of last year. I was having an issue this month with one of the tires not holding air. Brought it in and the tore had installed 4 new tires in Nov/Dec of last year. I was having an issue this month with one of the tires not holding air. Brought it in and the tore had come off the rim a little so they fixed it. I was a little surprised that the air in the other good tires was not filled up so they would all be full. They just fixed the one tire and left the others. Repair was done in good time but I was just disappointed that all the tires wouldn’t have been filled up since it was in there for the tire issue in the first place. More

Employees were friendly and helpful. The work was completed on time. Waiting area was clean, comfortable, and inviting which allowed people to interact if desired and not if they did not. completed on time. Waiting area was clean, comfortable, and inviting which allowed people to interact if desired and not if they did not. More

Excellent job getting the truck we wanted ! Luke found the truck we wanted with a phone conversation and set us up with Marty for the sale. Marty is very knowledgeable and patient with all the q Luke found the truck we wanted with a phone conversation and set us up with Marty for the sale. Marty is very knowledgeable and patient with all the questions we had. Took as much time as we needed to go over everything from start to finish. Everyone at Boucher is friendly and willing to help where needed. Very pleasant buying experience. More