Boucher Buick GMC of Waukesha

Vacuum pump replacement on 2017 Sierra after recall fix made problem worse. Easy to schedule, Kim was knowledgeable about the issue, after hours drop off was great and pick up was a breeze. problem fixed made problem worse. Easy to schedule, Kim was knowledgeable about the issue, after hours drop off was great and pick up was a breeze. problem fixed under warranty. More

The service was horrible. My appointment wasn’t in the computer and I was passed around like a hot potato. Didn’t feel welcomed at all. computer and I was passed around like a hot potato. Didn’t feel welcomed at all. More

Martin was a great help even before we came down to the dealership, answered every question I had. He had a great attitude the whole time! dealership, answered every question I had. He had a great attitude the whole time! More

How come I can get called that my vehicle is ready, and an hour and a half later when I attempt to retrieve my vehicle....the paperwork isn't up front? AND, it's my job to go back to service, wait in line an hour and a half later when I attempt to retrieve my vehicle....the paperwork isn't up front? AND, it's my job to go back to service, wait in line, and explain that the paperwork is missing? The hilarious ending is the escort back to the cashier, like walking a naughty kid to the principal's office. Same thing last visit as well. Do you think I'm really looking forward to the next visit? More

I receive exceptional service from Joe.He was very thorough he sanitized the vehicle he wore a mask and made me and my husband feel safe. It took all the anxiety away in purchasing my new vehicle. He thorough he sanitized the vehicle he wore a mask and made me and my husband feel safe. It took all the anxiety away in purchasing my new vehicle. He went over and beyond the call of duty with emails, videos and phone calls to sale the vehicle. Also, would like to acknowledge Scott the business manager who provided exceptional service to me he listened to me with my concerns and address everyone of them. I appreciate the great customer service and I would like to give a shout out for Tony for always providing excellent service to customers. More

One of the best, if not the best car buying experience I have had and I have done many in my 56 years of buying. Nick M came to me with accurate and reliable information. He is knowledgeable and very profe have had and I have done many in my 56 years of buying. Nick M came to me with accurate and reliable information. He is knowledgeable and very professional. It is a job he excels at and he knows his vehicles inside and out. It is a pleasure to do business with Nick and the service department. More

I was at the dealership for 2 hours for an oil change. I was at the dealership for 2 hours for an oil change. Seemed like a long time for a simple service. Disorganized when I arrived. I was at the dealership for 2 hours for an oil change. Seemed like a long time for a simple service. Disorganized when I arrived. More

Front brake rotors and pads replacement In and out in less than 5 minutes dropping off vehicle and picking up vehicle. Boucher service employees were professional and courteous. Repair price In and out in less than 5 minutes dropping off vehicle and picking up vehicle. Boucher service employees were professional and courteous. Repair price was less than quoted. More

Service department personnel always friendly and helpful. They help you find the best deal, get the work done quickly and effectively and have a really nice waiting area. You can check your email, watch TV, They help you find the best deal, get the work done quickly and effectively and have a really nice waiting area. You can check your email, watch TV, enjoy a snack and beverage and before you know it your vehicle is ready and you’re on your way. More

Thanks! Nick was very patient, responsive and creative in finding the right deal for us! Once we decided, he helped the closing process to flow smoothly. Nick was very patient, responsive and creative in finding the right deal for us! Once we decided, he helped the closing process to flow smoothly. More