Boucher Buick GMC of Waukesha

We highly recommend Boucher GMC and Buick. Ken Rice and Nick Majeske made our buying experience easy and enjoyable. We've purchased vehicles from Boucher in the past and we'll be back when time comes again Nick Majeske made our buying experience easy and enjoyable. We've purchased vehicles from Boucher in the past and we'll be back when time comes again. More

Oil change and tire rotation. The gentleman what met me at the door for my oil change appointment. He explained everything and got me back on the road. Nice to have pleasant servic The gentleman what met me at the door for my oil change appointment. He explained everything and got me back on the road. Nice to have pleasant service now adays. Thank you More

Great customer service! I was new to the area and needed to turn in my leased Buick. I worked with Dave in sales and Scott the sales manger. Dave helped make the transition I was new to the area and needed to turn in my leased Buick. I worked with Dave in sales and Scott the sales manger. Dave helped make the transition from my old lease to a new leased vehicle a very smooth process. Scott the sales manager was instrumental in finding me the vehicle I wanted and taking care of my previous lease. I will definitely be a repeat customer...very satisfied! More

Extended warranty When a vehicle has a scheduled appointment for an item covered by an extended warranty you should make the customer aware that it may be 3 days to get When a vehicle has a scheduled appointment for an item covered by an extended warranty you should make the customer aware that it may be 3 days to get the covered item approved by the warranty company that you use . Open communication would result in a better customer experience . More

Oil Change/Tire Rotation and Inspection Great Customer Service and Friendly Tech at Counter! Always greets with a smile and ready to help over and above! Made sure Windshield was cleaned p Great Customer Service and Friendly Tech at Counter! Always greets with a smile and ready to help over and above! Made sure Windshield was cleaned properly! More

Excellent repair. Being a former mechanic I am very critical of dealership service operations. The top quality repair done on my 2015 Buick Encore was faultless. My Being a former mechanic I am very critical of dealership service operations. The top quality repair done on my 2015 Buick Encore was faultless. My vehicle was returned clean with the under-hood area free of left over oil stains, hand prints etc. More

gmc work truck Not a great experience. Asked twice for the service manager to get in touch with me. Have heard nothing. Many issues. Brakes - installed new brakes Not a great experience. Asked twice for the service manager to get in touch with me. Have heard nothing. Many issues. Brakes - installed new brakes on the front. Charged different price than quoted. Emissions - thought it was being covered, never given a price to proceed. Then parts on back order. Then came the surprise of the cost. Oil leaks - never had an oil leak in the garage where it's stored. But told for $2200 that it needs oil pan seal fixed, new oil lines and oil cooler replaced. Took it to another certified mechanic and they inspected exactly what the write up was for and only found an ever so slight leak on a hose around a clamp. Fixed for $45. I don't like being taken advantage of. More

Super Customer Service Nick does so much to make buying the correct vehicle easy. Felt more like I was buying from a friend, not a salesman. Ken was also so easy to talk to. Nick does so much to make buying the correct vehicle easy. Felt more like I was buying from a friend, not a salesman. Ken was also so easy to talk to. More

RYDER: SERVICE I needed some maintenance service. Reggie Tobias did an excellent job getting me checked in, and the service was completed perfectly ahead of my sche I needed some maintenance service. Reggie Tobias did an excellent job getting me checked in, and the service was completed perfectly ahead of my scheduled wait time! More

So happy..............Love my NEW GMC! Great Experience! Everyone at the Boucher dealership were very helpful to me in putting together the purchase of my new SUV. Nick Majeske is my sales Great Experience! Everyone at the Boucher dealership were very helpful to me in putting together the purchase of my new SUV. Nick Majeske is my sales rep and he was really informative and kept me up to date on the aspects of my purchase, and spent time explaining the options inside my car. Their finance department was able to achieve the monthly payment that I was comfortable with, and made the purchase really affordable for me too. My appointment was booked around my schedule for pick up, and my car was sitting out front and ready to go when I got there. I am beyond happy with my purchase. I would highly recommend this dealership and their fantastic staff, and certainly would go back again to buy or lease another vehicle. Thank you! More