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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,108 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,108 reviews

June 08, 2020

Absolutely love coming here for service. The staff here is always so friendly and attentive. They’re always seem busy but still make time to get me in and out at a reasonable time. Miz is awesome!! More

by STEPHCOR
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing, Steph! Please feel free to reach out to us if there is anything else we can do for you moving forward!

June 08, 2020

My salesperson, Greg Prince was wonderful! He was very professional and accommodating. He answered all of my questions and was very knowledgeable. I was very pleased with my buying experience. More

by LITTLEONE0
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the review! We are glad Greg was able to provide you with a positive buying experience here at Boucher!

June 05, 2020

work with me very closely to make purchase on line these people help me buy my truck on-line out of state and assisted with the loading of same on transport truck that was sent to small to fit the heig More

by JBUDNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Teigland
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher and for giving us the opportunity to find the vehicle you were looking for!

June 05, 2020

Good oli change I've been going to Boucher since I purchased my vehicle. Oil changes have been timely.. They found a couple of things that should be fixed so I'll b More

by BARB.KLETZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for continuously choosing Boucher, Barb! We really appreciate your business and loyalty!

June 05, 2020

Yet again Misael our did himself. Drop off my vehicle the day prior to my appointment figuring that it wouldn’t be ready until the following day around noon. Then when I returned home Misrael had texted me More

by 1016Charly
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the review, Charly! We will make sure to share this kind review with Misael!

June 03, 2020

TERRIBLE EXPERIENCE!!! I drove over 3hrs to purchase my Yukon Denali just to get there and not even able to see the vehicle for over an hour due to “maintenance” issues. Come to find out they were rechargi More

by ms.dreadavis
Recommend Dealer
No
Employees Worked With
Alex Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry for any frustrations we have caused you. We have been unsuccessful in reaching you, but please call our General Manager, Scott Teigland, at 262-409-2600 if you would like to discuss anything further.

Jun 09, 2020 -

ms.dreadavis responded

You have not tried to call!!!! The lies continue....

May 24, 2020

We’re really happy with the service provided by Joseph, he helped us make a really good deal At the end on our new car, since the first day we met with him he explained the features and differences of the More

by GV
Recommend Dealer
Yes
Employees Worked With
Joseph Bucio
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled you enjoyed working with Joseph while searching for your new vehicle!

May 19, 2020

Every time I have needed service on my car everyone is always friendly and provide great service! The nice waiting area is always a plus as well! ;) More

by TIO_JULIE
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

We are so glad you always have positive service visits with us!

May 19, 2020

Defect not detected Your service tech was unable to detect defect. Paid for investigation with no positive results. I guess I will have to wait until the defect comes b More

by wrheingans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry for any frustrations we have caused you. At your earliest convenience, please contact our Service Manager, Jim Piscitello, at 262-409-2600 to discuss this further so we can go the extra mile to make things right. Thank you for bringing this to our attention.

May 18, 2020

I brought my 2017 GMC Yukon in for service. I found the dealership to be clean the sales and service representative Reggie was most kind and efficient. He explained what they were going to do when it would More

by jmds6871
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the kind review!

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