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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,108 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,108 reviews

June 30, 2020

We were where there for leak in tire. Reggie T took care of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. More

by SWEISLING1
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled Reggie was able to take care of your tire leak in a timely manner!

June 30, 2020

Their customer service sucks I am a Latina I felt very discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at More

by VELAZQUEZMKE2780
Recommend Dealer
No
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall and finance has really bad customer service skills
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry to hear you had a negative experience at our dealership. Unfortunately, we are unable to find your full name in our system to contact you directly. Please reach out to our General Manager, Scott Teigland, at 262-409-2600 so we can rectify the situation you have described. We hope to hear from you soon.

June 29, 2020

friendlyness most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. o More

by JEFFTARVIN49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Misael Perez
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review and service, Jeff!

June 29, 2020

Best Customer Experience I could not be more satisfied with my experience at Boucher. This is the second vehicle we have purchased from them and both times they went above and More

by KLY3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Larsen
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the review! We hope to see you again in the future!

June 29, 2020

GREAT team as Boucher. I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting th More

by MASCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing! We hope to see you again in the future!

June 29, 2020

Quick stop Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third More

by JANAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Linder, Misael Perez, Reggie Tobias
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your continuous business, Jana! It's always our pleasure!

June 27, 2020

EXCELLENT SERVICE!! I was driving when I had a warning come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though More

by SSMBARIZNER
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you so much for sharing this wonderful review! It's so gratifying to hear you were provided with excellent service here at Boucher!

June 27, 2020

Been a longtime customer of about 10 years. Have always been pleased with the level of service until this last vehicle purchase. The young man n the service department never seems to know what’s going on a More

by SUSANMATTSON
Recommend Dealer
No
Employees Worked With
Nick Majeske
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Misael Perez, Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Susan, thank you for taking the time to let us know about your experience. At your earliest convenience, please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can discuss this further. Again, thank you for your review and feedback and we hope to hear from you soon.

June 27, 2020

Great experience. We have purchased many cars from Nick. He makes it fun and easy. I don’t think I have twenty five words to describe it More

by RENEESKEBBA
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled Nick provided you with an easy and enjoyable car-buying experience once again, here at Boucher!

June 27, 2020

Started off with great service! Confusion did arise, possibly due to lack of communication between sales and management. Boucher Waukesha took care of my family and worked out all kinks. They proved why More

by WHITETP8
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Scott
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing your feedback and review with us!

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