Boucher Buick GMC of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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We were where there for leak in tire. Reggie T took care of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. More
Their customer service sucks I am a Latina I felt very discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at all Cory was not either I felt that favor were not calling me back with information I am the one who had to call capital one other bank. More
friendlyness most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. o most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. other than that Service was fine. More
Best Customer Experience I could not be more satisfied with my experience at Boucher. This is the second vehicle we have purchased from them and both times they went above and I could not be more satisfied with my experience at Boucher. This is the second vehicle we have purchased from them and both times they went above and beyond to make us feel like they really appreciated us as their customer. Nick Larsen made the transition into our purchased vehicle seamless. Tony was amazing at following up on any questions we had. Thank you all for making us feel so important and valuable to Boucher. More
GREAT team as Boucher. I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting th I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting the appoint into the schedule More
Quick stop Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third in 2021 or 2022. I am treated very well here. More
EXCELLENT SERVICE!! I was driving when I had a warning come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though I just showed up without an appointment he made sure that I was being taken care of in a timely matter. Turns out I had two bad tires with leaks. He got them on order, picked up and on my car in only a little over an hour. I cannot tell you how pleased and relieved I was. And during this time, Reggie came to advise what exactly was happening to keep me up to date. Boucher GMC is where I have had my last two vehicles leased from and serviced at and I will continue to do so. More
Been a longtime customer of about 10 years. Have always been pleased with the level of service until this last vehicle purchase. The young man n the service department never seems to know what’s going on a been pleased with the level of service until this last vehicle purchase. The young man n the service department never seems to know what’s going on and always seems confused. More
Great experience. We have purchased many cars from Nick. He makes it fun and easy. I don’t think I have twenty five words to describe it He makes it fun and easy. I don’t think I have twenty five words to describe it More
Started off with great service! Confusion did arise, possibly due to lack of communication between sales and management. Boucher Waukesha took care of my family and worked out all kinks. They proved why possibly due to lack of communication between sales and management. Boucher Waukesha took care of my family and worked out all kinks. They proved why they are one of the top. Eventually everything ended well. Thank you More