Boucher Buick GMC of Waukesha

gmc work truck Not a great experience. Asked twice for the service manager to get in touch with me. Have heard nothing. Many issues. Brakes - installed new brakes Not a great experience. Asked twice for the service manager to get in touch with me. Have heard nothing. Many issues. Brakes - installed new brakes on the front. Charged different price than quoted. Emissions - thought it was being covered, never given a price to proceed. Then parts on back order. Then came the surprise of the cost. Oil leaks - never had an oil leak in the garage where it's stored. But told for $2200 that it needs oil pan seal fixed, new oil lines and oil cooler replaced. Took it to another certified mechanic and they inspected exactly what the write up was for and only found an ever so slight leak on a hose around a clamp. Fixed for $45. I don't like being taken advantage of. More

Super Customer Service Nick does so much to make buying the correct vehicle easy. Felt more like I was buying from a friend, not a salesman. Ken was also so easy to talk to. Nick does so much to make buying the correct vehicle easy. Felt more like I was buying from a friend, not a salesman. Ken was also so easy to talk to. More

RYDER: SERVICE I needed some maintenance service. Reggie Tobias did an excellent job getting me checked in, and the service was completed perfectly ahead of my sche I needed some maintenance service. Reggie Tobias did an excellent job getting me checked in, and the service was completed perfectly ahead of my scheduled wait time! More

So happy..............Love my NEW GMC! Great Experience! Everyone at the Boucher dealership were very helpful to me in putting together the purchase of my new SUV. Nick Majeske is my sales Great Experience! Everyone at the Boucher dealership were very helpful to me in putting together the purchase of my new SUV. Nick Majeske is my sales rep and he was really informative and kept me up to date on the aspects of my purchase, and spent time explaining the options inside my car. Their finance department was able to achieve the monthly payment that I was comfortable with, and made the purchase really affordable for me too. My appointment was booked around my schedule for pick up, and my car was sitting out front and ready to go when I got there. I am beyond happy with my purchase. I would highly recommend this dealership and their fantastic staff, and certainly would go back again to buy or lease another vehicle. Thank you! More

The people at the dealership were very helpful, they answered all our questions and weren't in any hurry. They made sure we understood every thing. The whole transaction went very smoothly. answered all our questions and weren't in any hurry. They made sure we understood every thing. The whole transaction went very smoothly. More

Very professional. Exactly the kind of service you hope for and expect. Purchased both vehicles from here and will definitely recommend to anyone on the market for a vehicle. for and expect. Purchased both vehicles from here and will definitely recommend to anyone on the market for a vehicle. More

The employees were prompt and kept me informed about my car. When a part on my car was malfunctioning, they replaced it immediately. I would have however liked to see the employees wearing masks seeing as car. When a part on my car was malfunctioning, they replaced it immediately. I would have however liked to see the employees wearing masks seeing as how there is a global pandemic and we know that masks protect other people. More

Preston New Buick Enclave Everything went very well. Very smooth, fast and wonderful. Nick was a pleasure to work with and the finance portion of the new car purchase went ve Everything went very well. Very smooth, fast and wonderful. Nick was a pleasure to work with and the finance portion of the new car purchase went very smoothly and efficiently. More

A Pleasure, Easy, Fun, Straight up, Nothing hidden Joe Bucio was fun to work with. Relaxed, sharp, and showed an interest in me and what my needs were. He was honest with me and sent emails or phoned w Joe Bucio was fun to work with. Relaxed, sharp, and showed an interest in me and what my needs were. He was honest with me and sent emails or phoned with updates so I could make an informed decision. Very responsive. The final process was a breeze with Kendall W. handling the financials. I'd come back here in a Heartbeat! More

5-star service every time Service guys are always fantastic and easy to deal with. Taking the time to explain everything in detail so the customer understands exactly what is Service guys are always fantastic and easy to deal with. Taking the time to explain everything in detail so the customer understands exactly what is happening. From the quick and easy checkin, to the walkthrough of the inspection and bill right to the car wash and walking me to my car. Fantastic experience all around. More