Boucher Buick GMC of Waukesha

Overall just a great experience. They were very friendly from the beginning of the process to the end. Frequently updated me on the status of my vehicle order and I felt good about the final deal. from the beginning of the process to the end. Frequently updated me on the status of my vehicle order and I felt good about the final deal. More

1st time car buyer in 2018. very happy with purchase & now service department is another great area of the dealership. Service done right & on time. now service department is another great area of the dealership. Service done right & on time. More

Work was done in a timely manner and Nick Larsen was very professional and helpful. He worked to get us a good deal and include everything we wanted to make us feel good about the purchase. professional and helpful. He worked to get us a good deal and include everything we wanted to make us feel good about the purchase. More

Derek Luetke did an excellent job showing all the features of our Enclave and assuring us of the va.lue of our new car. It was a very good experience. features of our Enclave and assuring us of the va.lue of our new car. It was a very good experience. More

Reggie Topias was great to work with and Gregory Prince Reggie Topias was great to work with and Gregory Prince is always helpful. Did briefly deal with an internet person. Don't recall the woman's name. N Reggie Topias was great to work with and Gregory Prince is always helpful. Did briefly deal with an internet person. Don't recall the woman's name. Never got back to me! Disappointed!! More

Streamlined sales process. Automatically included a vehicle protection package as part of the price and negotiated the price of the package down. This makes you feel as if you've bargained the price o vehicle protection package as part of the price and negotiated the price of the package down. This makes you feel as if you've bargained the price of the vehicle down when you actually didn't. There's value in the protection package at a lower price so I was okay with it. The pricing of the vehicle I purchased was good to begin with so I don't feel like I lost anything. Trade in was average and went as I expected for a dealer transaction. Where this group really shined was at delivery. As soon as I sat down to start delivery of my vehicle my fire pager went off. The team here expedited the signing of all the paperwork, moved my items and plates to the new vehicle and had everything ready for me to go so I could respond to the incident. Top notch service. Overall I'm very happy with my experience. More

I called and confirmed the repairs with the service department 3 days prior to my appointment, but somehow one of the parts to fix my car was lost and I will need to come back. This is not the first p department 3 days prior to my appointment, but somehow one of the parts to fix my car was lost and I will need to come back. This is not the first problem I have had with the service department. The first time I had my car in there for the needed repair they never made the repair. I should have checked but trusted the department. The employee was apologetic. More

So far, I have only scheduled an appointment for an oil change. It is early to rate this iupcoming service, but previuos service jobs were GREAT. change. It is early to rate this iupcoming service, but previuos service jobs were GREAT. More

Work was done in timely manner. . Washing the car at the end of the service is a nice touch. Everyone i came in contact friendly and courteous. end of the service is a nice touch. Everyone i came in contact friendly and courteous. More

Although we could go to any Buick/GMC dealership in SE Wisconsin, Gregory Prince, Tony Ranieri, Kendall Wolfram and the entire staff at the Waukesha dealership continue to exceed our expectations. The per Wisconsin, Gregory Prince, Tony Ranieri, Kendall Wolfram and the entire staff at the Waukesha dealership continue to exceed our expectations. The personalized service and follow-up that Gregory provides has made us life-long customers! Thank you for making buying a car a pleasurable experience. More