Boucher Buick GMC of Waukesha

Streamlined sales process. Automatically included a vehicle protection package as part of the price and negotiated the price of the package down. This makes you feel as if you've bargained the price o vehicle protection package as part of the price and negotiated the price of the package down. This makes you feel as if you've bargained the price of the vehicle down when you actually didn't. There's value in the protection package at a lower price so I was okay with it. The pricing of the vehicle I purchased was good to begin with so I don't feel like I lost anything. Trade in was average and went as I expected for a dealer transaction. Where this group really shined was at delivery. As soon as I sat down to start delivery of my vehicle my fire pager went off. The team here expedited the signing of all the paperwork, moved my items and plates to the new vehicle and had everything ready for me to go so I could respond to the incident. Top notch service. Overall I'm very happy with my experience. More

I called and confirmed the repairs with the service department 3 days prior to my appointment, but somehow one of the parts to fix my car was lost and I will need to come back. This is not the first p department 3 days prior to my appointment, but somehow one of the parts to fix my car was lost and I will need to come back. This is not the first problem I have had with the service department. The first time I had my car in there for the needed repair they never made the repair. I should have checked but trusted the department. The employee was apologetic. More

So far, I have only scheduled an appointment for an oil change. It is early to rate this iupcoming service, but previuos service jobs were GREAT. change. It is early to rate this iupcoming service, but previuos service jobs were GREAT. More

Work was done in timely manner. . Washing the car at the end of the service is a nice touch. Everyone i came in contact friendly and courteous. end of the service is a nice touch. Everyone i came in contact friendly and courteous. More

Although we could go to any Buick/GMC dealership in SE Wisconsin, Gregory Prince, Tony Ranieri, Kendall Wolfram and the entire staff at the Waukesha dealership continue to exceed our expectations. The per Wisconsin, Gregory Prince, Tony Ranieri, Kendall Wolfram and the entire staff at the Waukesha dealership continue to exceed our expectations. The personalized service and follow-up that Gregory provides has made us life-long customers! Thank you for making buying a car a pleasurable experience. More

Honest, courteous and e extremely professional. We’ve purchased our last 5 vehicles from Boucher and wouldn’t go anywhere else. Thanks for making purchasing a vehicle an enjoyable experience purchased our last 5 vehicles from Boucher and wouldn’t go anywhere else. Thanks for making purchasing a vehicle an enjoyable experience More

Satisfied, we had an issue with the brand of new tires that were put on prior to purchase and asked that they be switched out to a better tire however our request was denied. Otherwise a 5 star rating wou that were put on prior to purchase and asked that they be switched out to a better tire however our request was denied. Otherwise a 5 star rating would have been achieved. Would have appreciated alittle better solution than to just say no and offer us a new tire at cost if we decide to switch out. More

Tina M is your best asset and Nick M is awesome too!! Keep up the great work. Best experience I have ever had. Thank you Keep up the great work. Best experience I have ever had. Thank you More

This dealership is good at what they do. That's what I keep taking my truck back For service when it's needed. Repeat customer keep taking my truck back For service when it's needed. Repeat customer More

Came to terms on a new Acadia Denali thanks to Alex and Tony working with me on the numbers. Being a flip phone guy the on board electronics are numerous but the manual is clear and easy to work with. Th Tony working with me on the numbers. Being a flip phone guy the on board electronics are numerous but the manual is clear and easy to work with. Thanks for working with me to get the deal done. Your patience is appreciated. More